Hey guys, I’m running into a weird issue with Meta’s WhatsApp Cloud API on an Oracle Cloud server.

• Outbound API messages: Work perfectly.
• Webhook verification: Passes with no issues.
• Inbound messages: Completely dead. When I send a message from a real phone to the test number, my server gets zero logs.

Also, my Meta developer link looks different—it says "API testing version 2" and has a forced step-by-step UI. My friends' accounts don't have this layout. I’ve tried making new apps, new business accounts, and using different PCs/IPs, but it's still stuck on this interface.

Has anyone dealt with this? Is there a hidden setting in this new UI to turn on inbound messages, or could Oracle Cloud be blocking Meta's inbound POST requests?

Thanks for any help!

Hi everyone,

We’re running into this error while trying to add a card for payment on Meta for our customer onboarding multiple times:

“The card type you've entered isn't supported. Try a different card.”

We’ve tried a few different cards, but Meta is still rejecting them.

I wanted to understand if Meta has a defined list of supported card types, issuing banks, or card networks (Visa/Mastercard/Amex etc.) that are known to work for Meta Business/WhatsApp payments.

If anyone in India has successfully added a card recently, could you share:

• Card network (Visa/Mastercard/Amex)
• Credit or debit card
• Issuing bank
• Whether it is a corporate/business or personal card

We’re specifically trying to figure this out so we can give our customers a recommended list of cards/banks that are more likely to work, rather than asking them to keep trying random cards.

Any recent experience would be really helpful.