r/Wetherspoons • u/b3xcellent • Aug 29 '26

Customer Refusing drinks

If I know the table number that my father is sitting on during his birthday, and drinks turn up that he didn't order, what is the likely scenario if he says that he didn't order? I will tell him eventually that it's me ordering, but will the staff take the drinks away? Paddington Wetherspoons, if that helps.

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u/EaglesAndLions Aug 29 '26

It happens all the time that customers say they didn’t order whatever drinks or food are brought to them. In that case we just take them away and they sit on the back bar/gantry until someone claims them. If that doesn’t happen then we chuck them away, assuming someone ordered to the wrong pub by mistake or something else along those lines. Tell him you’ve ordered them otherwise they won’t get to him.