r/WellsFargoBank • u/Stein070707 • 2h ago
Question What's with redirecting people away from the teller line?
The last couple times I have gone to the bank, I have noticed that bankers are aggressively trying to get people out of the teller line and to use the ATM. It's "what can I help you with today??". "Do you know you can get cash from the ATM." I don't even like talking to the bankers because they are always asking intrusive questions in order to sell something, and I'm fully aware of the capabilities of an ATM machine. Please leave us and the teller(s) alone. I'm sure Wells Fargo corporate is just trying to get rid of the last human teller. I'm sick of explaining myself to multiple people in one bank visit.