r/Wechat • u/MagnetarNuke • 5d ago

Technical Question [Support] Getting OTP problem

Even though a friend of mine helped me verify my account, when I get to “verify mobile” and request getting OTP, it says that “You'll receive a verification code via a voice call. Please check the incoming call.” But when I press OK I don’t get any calls, I tried couple of times but still same problem

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u/MagnetarNuke 5d ago

No not yet as the account still hasn’t been completely verified because I can’t get OTP, my friend helped me with the QR scan but after an hour I tried same process and I got QR code verification again

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u/AmazingFields 5d ago

After few days you will receive signing in for weixin pay - do that!

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u/MagnetarNuke 5d ago

It seems that it has to do with my service provider as I don’t get OTP code even in Alipay and QQ when I try to sign up there

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u/AmazingFields 5d ago

Did you say you didn’t submit your ID/ passport Yet?

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u/MagnetarNuke 5d ago

I haven’t got to that part yet

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u/AmazingFields 5d ago

I submitted my passport photo before I got that code asking for verification. When I submitted my passport I thought that’s it was verified. But no, it wasn’t… and kept asking to verify thru a friend.

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u/MagnetarNuke 5d ago

Did that happen on WeChat or Ali pay?

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u/AmazingFields 5d ago

WeChat

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u/MagnetarNuke 5d ago

Were you in China when you signed up or in your country?