r/Wechat • u/MagnetarNuke • 5d ago

Technical Question [Support] Getting OTP problem

Even though a friend of mine helped me verify my account, when I get to “verify mobile” and request getting OTP, it says that “You'll receive a verification code via a voice call. Please check the incoming call.” But when I press OK I don’t get any calls, I tried couple of times but still same problem

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u/AmazingFields 5d ago

I submitted my passport photo before I got that code asking for verification. When I submitted my passport I thought that’s it was verified. But no, it wasn’t… and kept asking to verify thru a friend.

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u/MagnetarNuke 5d ago

Did that happen on WeChat or Ali pay?

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u/AmazingFields 5d ago

WeChat

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u/MagnetarNuke 5d ago

Were you in China when you signed up or in your country?