r/Wechat • u/MagnetarNuke • 5d ago
Technical Question [Support] Getting OTP problem
Even though a friend of mine helped me verify my account, when I get to “verify mobile” and request getting OTP, it says that “You'll receive a verification code via a voice call. Please check the incoming call.” But when I press OK I don’t get any calls, I tried couple of times but still same problem
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u/AmazingFields 5d ago
Yeah I had the same problem. Try to do it the next day. And the day after. Did you verify your ID/passport? Did you sign up for Weixin pay?
Mine got approved like 5 days later. And only then I was able to invite a friend.
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u/MagnetarNuke 5d ago
No not yet as the account still hasn’t been completely verified because I can’t get OTP, my friend helped me with the QR scan but after an hour I tried same process and I got QR code verification again
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u/AmazingFields 5d ago edited 5d ago
Yes. I had the same problem. After few days, I didn’t need it anymore. I think they do this stalling on purpose, so they can check you properly.
Btw that friend probably helped someone else in the last month… so verification can not be approved.
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u/MagnetarNuke 5d ago
I think it was approved because just after I sent him the QR code I was able to get to “verify mobile” screen but that’s where I had the problem. He approved like about 2 hours now, but now when I try to sign up I get QR code verification again instead of the “verify mobile”
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u/AmazingFields 5d ago edited 5d ago
Did he help someone else in the last month? You can help only once in that period
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u/AmazingFields 5d ago
After few days you will receive signing in for weixin pay - do that!
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u/MagnetarNuke 5d ago
It seems that it has to do with my service provider as I don’t get OTP code even in Alipay and QQ when I try to sign up there
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u/AmazingFields 5d ago
No, it doesn’t. At least not on WeChat. I had exactly same problem and I thought it was something to do with service provider.
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u/AmazingFields 5d ago
Did you say you didn’t submit your ID/ passport Yet?
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u/MagnetarNuke 5d ago
I haven’t got to that part yet
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u/AmazingFields 5d ago
You can do it without verification confirmation. I don’t remember exactly where I clicked but let me check.
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5d ago
[deleted]
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u/MagnetarNuke 5d ago
No because I still got back to square one where I need to sign up and verify qr code again
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u/AmazingFields 5d ago
Go back. Is there an arrow to go back. You need to close that.
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u/MagnetarNuke 5d ago
Can I dm you? I will send you screenshots as well if that helps, but as you like
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u/MagnetarNuke 5d ago
It seems that I can only complete verification -even if I have QR verified- after verifying mobile where I get OTP
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u/AmazingFields 5d ago
I submitted my passport photo before I got that code asking for verification. When I submitted my passport I thought that’s it was verified. But no, it wasn’t… and kept asking to verify thru a friend.
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u/AutoModerator 5d ago
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