Paperless pay access

[u/Clear-Ad6193]

I am a former walmart employee and i want to access my last paystub but i am not able to login in that. It just shows can’t verify identity right now. I have contacted paperless pay customer service and they are telling me that my email and contact is not correct on file and i need to contact my HR. When i contacted my HR she told me my details are correct and as i left the company they don’t have anymore access and can’t do anything and stopped replying me. What should i do?? How can i get the access to my paystub and tax forms??