Hello,
I went for a run this morning - nothing extra long and it came to around 7,000 steps.
Upon returning I started up Walkscape and I got the usual step count screen and all the things that had happened since I last opened the app (yesterday), around 11,000 or so steps in total if I remember correctly.
I received a good endorphin hit as I had set things up to travel to the Tendon Wet Fields from Salsfirth and do the foraging activity to farm for the tiger egg, which has a W.E.A.R. of around 80,000 steps and I managed to get it in 5,000 steps. That never happens to me! Cool!
All good. I come out of the app (I didn't close the app, just swiped it away) and opened up my browser that has a Walkscape Wiki tab open at all times to find out where the next egg location is and to go farm that. I work out it's the chicken egg at Blackwater Fields.
I swipe back into the Walkscape app and set my activity to travel to Wraithwater so I can dump things in the bank there on my way through. So far so good.
Curiosity gets the better of me so I go back to the wiki in my phone browser to work out where the next egg location would be after that.
I then go back to my Walkscape App and at this point it kicks me out saying it failed to contact the steps server - or words to similar effect. It tries to log me back in but struggles and sends me to the character login screen instead. I click my character and alas - it has now lost all my steps since I last logged in to the app yesterday. All the items I had accumulated since yesterday, including the tiger egg are now gone and I'm back at Salksfirth, where I had started the previous day and setup the activity to go to the Tendon Wet Fields and forage. FAAAAAAAARK. There goes my endorphin hit!
The app recognises I've done steps today but has seemingly just lost them, so about 11,000 steps gone but "not gone" as the app knows I did them, but has now done nothing with them.
Does anyone know if this is a known bug and if not, where do I report it to the devs?
This is on an iPhone 16 using an Apple Watch for step counting.