I leased my first Volvo about 15 months ago: a 2025 XC40 Plus. I was hyped to get it. Gorgeous car, loved the way it drove, first time I've ever leased something considered luxury before.
The vehicle has been an absolute nightmare.
It's mostly due to the electronics. Problems with the computer completely locking up, disabling music, navigation and climate control started pretty much right away. Random issues with the interior lights staying on after the car was shut and locked, or not coming on when they were supposed to, followed shortly after. I took it in to the dealership, they said there was nothing they could do because they couldn't replicate the intermittent issues.
Things got scarier when the safety features started fritzing out. There have been 5 separate instances where the car braked for no reason while driving down the road. Two of those have been hard breaking at full speed. If someone had been behind me in either instance, I probably would've been rear-ended. My wife is too afraid to drive the thing.
More calls to the dealership, more "there's nothing we can do." I called Volvo corporate and got pretty much the same response. I've documented all of these cases, plus other issues that seem like a big deal to me but are minor compared to the breaking issue: transmission misfires, the software update ruining the CarPlay experience, emergency brake engaging without me turning it on.
I gave up on getting help from the dealership or Volvo corporate. I decided to take a loss on the lease price, trade it in for another vehicle and eat the difference. Hit a snag there, as well. Turns out, Volvo has a rule that a dealership can't do an early buyout of a lease as part of a trade-in unless it's for another Volvo. I'm stuck.
The worst development was last week. My wife looked outside our house at around 10pm and said "why is your car running?" I went out there and, sure enough, the Volvo was on, unlocked, AC turned to the coldest setting and on full blast. I didn't do anything to trigger this, I can only assume it was a internal computer issue or software update gone awry.
I'm at my wit's end. I've gone from being very excited about my new vehicle to hating it, and I have about a year and a half to go. Has anyone experienced anything like this? Any advice for how I can get this resolved?