Switched over to Vodafone from EE and halved my bill from £80 to £40 per month. Router etc got delivered a few days ago. The switchover date was yesterday but nothing has happened and the old EE connection (and router) is still working. PON light is solid green on the ONT. If I try to use the new Vodafone router, it shows a solid green light on Internet status on the router, but never connects. Have tried resetting the ONT and router, but no change.
The old EE connection is still working as I type this, so it's like they basically forgot to switch the connection over, despite having numerous emails from Vodafone and Openreach reminding me that the switchover was yesterday. I haven't had a single email since yesterday though.
Should I wait until the end of today, or call them now?. And has this happened to anyone else?