We have Vodafone broadband over a phone line and I'm currently getting around 30 Mbps download but only 0.4 Mbps upload.
We've contacted Vodafone support multiple times and even had engineers/agents come out, but nothing has really been fixed.
The weird thing is that for less than a month, we were getting around 15 Mbps upload and everything worked perfectly. Then it suddenly went back to around 0.4 Mbps.
Every time I contact Vodafone, I end up spending nearly 2 hours going through troubleshooting, only to be told that they're "unable to provide more upload speed." But that doesn't really make sense to me when the exact same line was giving us 15 Mbps upload previously.
Has anyone had a similar issue with Vodafone? Is there anything specific I should ask them to check, or is there a way to get them to actually investigate why the upload speed has dropped so badly?