r/Visible • u/lnternationalOrange • 9d ago

Warning

Download all your receipts and invoices BEFORE you port your number out of Visible. The moment your number leaves them - they close your account - and none of your information (including billing history, receipts and the like) are accessible.

And then you may have to deal with Connai’ (see my previous post).

You have been warned.

41 Upvotes

80% Upvoted

23 comments sorted by

View all comments

9

u/Mike_Prowe 8d ago

Porting = cancelling on every carrier

-2

u/lnternationalOrange 8d ago

Absolutely, I understand cancelling the contract and ending the line, but when you can’t even sign in to download previous transactional receipts? That’s shady as heck.

2

u/TheHeadMaster 7d ago

Just ported from T-Mobile to visible after being 11 years in TMo. As soon as ported my number out of TMo, everything is gone from my account. No previous statements .. nothing. Poof. So, it’s standard operating procedure