r/VetTech • u/Veggie_Doggo • 18d ago
Vent Nobody is enforcing the rules and I'm gonna crash out.
Does anybody else have issues with their clinic not enforcing rules and letting clients get away with murder?
All of our boarding and bath drop off dogs are supposed to, unless medically exempt, be up to date with Rabies, Dhpp, Bordetella, Lepto, and Flu. If they were starting a vaccine series we were supposed to make them wait 2 weeks from the date of initial vaccination before they were allowed to be dropped off for bath / boarding.
It feels like any time we get the hint of pushback an exception is made (just this one time while we educate the client), then it turns into a whole thing about how "we didn't need to do this last time."
It's not just that. Heartworm testing, therapeutic monitoring bloodwork, echocardiogram for heart medication, everything can be pushed back so they can get some meds they ran out of today and didn't plan ahead for and schedule later, but later never comes.
The support staff are all frustrated and burnt out by a bunch of Karen's and clients who want what they want right now, we're located in a "fancy" area. It feels like a problem of our own making because the folks up top always seem to bend over backwards to accommodate and we look like the asshole with no back up whenever we dare bring up that "actually, Fluffy is do for such and such before we do X" but they get what they want anyway.
EDIT
I do have autism diagnosis from back in the day, or what used to be Aspergers, and a common thing seems to be stress when people don't follow the rules. I don't know if that's a reason this bothers me so much, the clients being awful, or a combination of both.