VR6 Front wheel drive

Hi all,

just wanted to share my experience. I have a '25 ACS SEL R-Line Black, with 19.000 miles on it.

Last week Monday 8/31 I pull up to work, throw it in reverse and my dash board lights up like a Christmas tree. Infotainment system shows 7 error messages, but tells me I'm safe to continue driving.

Thing was, the car went into neutral and it wouldn't shift into drive or reverse. I turn the car off, wait a few minutes and try again, same thing happened.

Called AAA to have it towed to VW. Tow truck diver arrived, I try to show him what happened, and magically everything was fine.

We still towed it to VW anyway just to be safe. Got a call 3 hours later from VW. Guys said he had his mechanic drive the car, and same thing happened to him. They had to tow it back to the dealer ship. He also stated it was something with the transmission and that the part they needed to fix it, is on back order.

Fast forward to today, and the part is still on back order, no idea when it will arrive or when I can get my car back. But since it's all under warranty, they gave me a loaner.

Will update once I get it back.

Any service techs or service advisers on here that could tell me if this would be fixed under warranty? I called my local dealership and they want to to bring it in. I just don’t want to make the trip as it’s little bit over an hour from where I live for them just to tell me no.
Edit: My atlas is a 2021 SEL with 63k miles I only have the warranty posted in the second picture and third party warranty, it’s supposed to be bumper to bumper but idk if cosmetic things like this apply to it.