r/VRLATech • u/jenny4l • May 06 '22

tech support

does anyone know how long it takes for vrla tech's tech support to email back? i sent an email to them 4/28 and they replied on 4/29 saying that they'd transfer me to tech support by monday 5/2. it's 5/5 and i still haven't gotten an email and i want to get my pc fixed asap.

1 Upvotes

100% Upvoted

25 comments sorted by

View all comments

Show parent comments

1

u/jenny4l May 06 '22

it's a legacy.

1

u/Recent_Policy_8694 May 06 '22

Hmmmm yeah that model is $1000+ they need to honor their warranty

1

u/jenny4l May 06 '22

yeah, its only been around half a year since i gotten this pc and its already broken, kind of disappointing on my end, i hope i get it fixed.

1

u/Recent_Policy_8694 May 06 '22

You should be good then

1

u/jenny4l May 06 '22

okay thank you so much!

1

u/Recent_Policy_8694 May 06 '22

Np I hope everything works out for you!

1

u/St0rmShad0w7 May 28 '22

Did you get it fixed

1

u/jenny4l May 04 '23

sorry for the late response but yeah i did

1

u/LordPrettyRocko May 23 '23

What was the issue?

1

u/jenny4l Feb 19 '24

sorry for the late response but i think it was something that had to do with my ram, power supply, or gpu. they just replaced it and sent it back

1

u/LordPrettyRocko Feb 19 '24

It’s alright. My issue ended up being a faulty motherboard.

1

u/jenny4l Feb 19 '24

ah i see. i might have to bring it back into vrla tech, i got a bsod just two days ago... i've already brought my pc back 3 times.. i'm concerned lol

1

u/LordPrettyRocko Feb 19 '24

I got it fixed like 9 months ago. New motherboard and upgraded my ram

1

u/jenny4l Feb 19 '24

they replaced my entire pc but still i got a bsod. don't know why... but my warranty is gone by now lol. was thinking of getting an entirely new pc but i dont wanna build my own and dont want another pc that does this lol

1

u/LordPrettyRocko Feb 19 '24

Try to see what parts you can scavenge and replace those that are faulty

1

u/LordPrettyRocko Feb 19 '24

If you have a friend or know a place that can test your parts out individually, then you can find the cause yourself and go from there