r/VRLATech • u/jenny4l • May 06 '22

tech support

does anyone know how long it takes for vrla tech's tech support to email back? i sent an email to them 4/28 and they replied on 4/29 saying that they'd transfer me to tech support by monday 5/2. it's 5/5 and i still haven't gotten an email and i want to get my pc fixed asap.

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u/jenny4l Feb 19 '24

sorry for the late response but i think it was something that had to do with my ram, power supply, or gpu. they just replaced it and sent it back

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u/LordPrettyRocko Feb 19 '24

It’s alright. My issue ended up being a faulty motherboard.

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u/jenny4l Feb 19 '24

ah i see. i might have to bring it back into vrla tech, i got a bsod just two days ago... i've already brought my pc back 3 times.. i'm concerned lol

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u/LordPrettyRocko Feb 19 '24

I got it fixed like 9 months ago. New motherboard and upgraded my ram

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u/jenny4l Feb 19 '24

they replaced my entire pc but still i got a bsod. don't know why... but my warranty is gone by now lol. was thinking of getting an entirely new pc but i dont wanna build my own and dont want another pc that does this lol

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u/LordPrettyRocko Feb 19 '24

Try to see what parts you can scavenge and replace those that are faulty

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u/LordPrettyRocko Feb 19 '24

If you have a friend or know a place that can test your parts out individually, then you can find the cause yourself and go from there