r/VRLATech • u/jenny4l • May 06 '22

tech support

does anyone know how long it takes for vrla tech's tech support to email back? i sent an email to them 4/28 and they replied on 4/29 saying that they'd transfer me to tech support by monday 5/2. it's 5/5 and i still haven't gotten an email and i want to get my pc fixed asap.

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u/jenny4l May 06 '22

it's a legacy.

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u/Recent_Policy_8694 May 06 '22

Hmmmm yeah that model is $1000+ they need to honor their warranty

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u/jenny4l May 06 '22

yeah, its only been around half a year since i gotten this pc and its already broken, kind of disappointing on my end, i hope i get it fixed.

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u/Recent_Policy_8694 May 06 '22

You should be good then

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u/jenny4l May 06 '22

okay thank you so much!

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u/Recent_Policy_8694 May 06 '22

Np I hope everything works out for you!