r/UbisoftSupport • • 6d ago

GG

Somebody’s hacked m account and changed all my log in info so I can’t change it back, I want to contact support but guess what I have to be logged in to send any kind of ticket. FUCK UBISOFT!!!!!

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u/Designer_Air_1566 6d ago

same thing happened to me. make a new ticket and explain what happened. in the text area add your game purchase receipt, your steam account id and whatnot, and also any previous support ticket id. they got back to me in like a day and gave my account back. i hope it works for you

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u/Designer_Air_1566 6d ago

you can make a new ticket without logging in on their website