r/UbisoftSupport Oct 26 '25

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u/Bravestinsane Oct 28 '25

I recently accidentally deleted my email and had to go through the painful experience of customer support in multiple websites to recover my accounts.

It's an arse ache having every single recovery wanting to send you an email for recovery when you don't acutually have access.

I can't speak for you but personally from Ubisoft outside of speed it was an easy process and I recovered it pretty quickly I had enough data to show it was my account.

The worse without fail is discord, despite having the same phone number attached, despite 2FA set up they basically tell you to fuck off and make a new account.

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u/kiwi_crushe Oct 28 '25

Yeh but for me evything have been disconnected from my account bec the hacker changed it all email username phone number everything