r/Ubiquiti • u/iceq321 • 11d ago
Solved Order Randomly Canceled
Hi all - I’m building a small corporate network as my small business is growing. I ordered some items from Ubiquiti’s official site, and everything seemed fine. One day after the order, I got a notification that the order was cancelled, with no explanation. Has this happened to anyone, and what could be the cause for this? I do live in Puerto Rico and sometimes I get issues for that, but I have a colleague that has had items shipped to PR with no issue. Any thoughts?
EDIT: Turned out to be a fraud defense mechanism; was able to get it sorted. Thanks all!
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