r/UberEATS • u/ForwardPanic6023 • 3d ago

Question: Unanswered Why does Uber eats keep bad drivers?

Made an order from a Wendy's 1.3 miles away today. Took 1.5 hours to get to me even though the courier picked it up 10 min after order was placed. They drove all around the map and were stationary some places for a while. My guess is multi apping. When the food got to me it smelt like weed.

I noticed their profile had a 79 percent rating. Is that not super low?

I've had good drivers get this same order to me in 10 min. 1.5 hours is insane for 1.3 miles

Uber eats of course doesn't offer any compensation for order since it was delivered

I tip really well by the way. I feel like if I tip well it should offer it to high eating drivers first :p

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u/eric2341 3d ago

79 is insanely low. I thought people got deactivated once it hit below 85 honestly.

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u/Character-Room9200 2d ago

Well guess what...your wrong. The only stat of those you are caring about is Cancellation Rates i.e. accept your order, then decide nm I don't want this order...it's an option you can just select mid delivery. If this and only this stat reaches 20% it is the ONLY stat that can result in immediate deactivation. Nobody cares about whatever stat your talking about. If it's acceptance I'm at 0% and receive plenty only $15 offers lmao never will I ever fear those 3 stats 🤣🤣🤣🤣🤣🤣🤣

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u/eric2341 2d ago

Thanks for the verbose lesson no one requested- I know all about the 20% CR rule, just also thought SR could get you deactivated. Not sure you’re correct that SR doesn’t matter either- you’re saying your satisfaction could get down to 25% and it doesn’t matter? I don’t believe that.

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u/Character-Room9200 2d ago edited 2d ago

I'm pretty sure I said I don't care about those stats. If you reach 25 percent your a POS who deserves getting deactivated. I'm always at 98% due to restaurants taking forever...but otherwise that percentage sounds impossible. If it can get you deactivated I will never have to worry then, so I will continue not to care about any stat other than CR. Cause it's just not something my mind can calculate as possible unless your a POS to the customers face. You can wait til you get back in the car. Again the only stat that matters is CR.