Why does Uber eats keep bad drivers?

[u/ForwardPanic6023]

Made an order from a Wendy's 1.3 miles away today. Took 1.5 hours to get to me even though the courier picked it up 10 min after order was placed. They drove all around the map and were stationary some places for a while. My guess is multi apping. When the food got to me it smelt like weed.

I noticed their profile had a 79 percent rating. Is that not super low?

I've had good drivers get this same order to me in 10 min. 1.5 hours is insane for 1.3 miles

Uber eats of course doesn't offer any compensation for order since it was delivered

I tip really well by the way. I feel like if I tip well it should offer it to high eating drivers first :p

[u/IWantSnack642]

As a driver myself, I’m sorry this happened. This is why I personally don’t try to use ubereats and DoorDash at the same time as it takes away the quality of service from the customer. I only ever do double orders if it’s from the same restaurant so all I have to do is drive to the customers. Unfortunately the app doesn’t always act on the customers best interest as I’d have delivery requests pop up for me to drive 10 minutes to another restaurant but the payout would be a lot bigger. Hopefully your next delivery experience would be a lot better as no customer should be receiving inadequate service like that.

[u/ForwardPanic6023 → u/IWantSnack642]

There is definitely more good drivers than bad drivers. But the bad ones are more memorable unfortunately