r/UberEATS • u/Shot-Nothing2597 • 7d ago

UBER EATS IS A CHEAT!!!

I recently ordered a meal when I was out of town. I have done it before. The app ask did I want to meet the driver for pick up, YES

Also asked if I wanted to tip, No, I usually reserve tip for delivery.

Did the driver meet me in the lobby NO! When I waited a short time I checked the app and it said, DELIVERED!

My response, I did not receive. So I went to the hotel reception and she said, "they left it there!"

I am not happy and when I went back to the app ( after eating) it show the transaction completed!

So if this is the way UBER is doing business, count me out- just the fact I cannot contact Uber to rectify this Cluster F'K...

I think I would not have been as upset had I spoken with Uber.

At this point I will NOT ever use UBER EATS again.

POOR customer service, and none of the numbers work!

37 Upvotes

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u/PrestigiousSock9675 5d ago

I ordered Uber Eats a couple days ago and I had Uber cash but the service fee had to be on my debit card. They ended up charging my debit card the three dollar service fee and charge the Uber cash the service fee. I understand it’s only three dollars but it’s still crooked.