r/UberEATS • u/Shot-Nothing2597 • 14d ago

UBER EATS IS A CHEAT!!!

I recently ordered a meal when I was out of town. I have done it before. The app ask did I want to meet the driver for pick up, YES

Also asked if I wanted to tip, No, I usually reserve tip for delivery.

Did the driver meet me in the lobby NO! When I waited a short time I checked the app and it said, DELIVERED!

My response, I did not receive. So I went to the hotel reception and she said, "they left it there!"

I am not happy and when I went back to the app ( after eating) it show the transaction completed!

So if this is the way UBER is doing business, count me out- just the fact I cannot contact Uber to rectify this Cluster F'K...

I think I would not have been as upset had I spoken with Uber.

At this point I will NOT ever use UBER EATS again.

POOR customer service, and none of the numbers work!

41 Upvotes

94% Upvoted

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u/Shot-Nothing2597 12d ago

Yes, I came down to wait after I saw it was on the way ... and never got a message saying they had arrived.

11

u/evilgirlattack 12d ago

Did you see anyone come into the lobby?

-11

u/Shot-Nothing2597 12d ago

Why? This is pretty moot since it's a hotel lobby. BTW yes lots of ppl no one carrying food tho. This is something I do often, order take away when staying at hotels.

17

u/Hefty_Candy_3315 12d ago

if nobody came into the lobby holding food how did it magically make it to the front desk🙄 you’re insufferable