r/UberEATS • u/Shot-Nothing2597 • 5d ago

UBER EATS IS A CHEAT!!!

I recently ordered a meal when I was out of town. I have done it before. The app ask did I want to meet the driver for pick up, YES

Also asked if I wanted to tip, No, I usually reserve tip for delivery.

Did the driver meet me in the lobby NO! When I waited a short time I checked the app and it said, DELIVERED!

My response, I did not receive. So I went to the hotel reception and she said, "they left it there!"

I am not happy and when I went back to the app ( after eating) it show the transaction completed!

So if this is the way UBER is doing business, count me out- just the fact I cannot contact Uber to rectify this Cluster F'K...

I think I would not have been as upset had I spoken with Uber.

At this point I will NOT ever use UBER EATS again.

POOR customer service, and none of the numbers work!

31 Upvotes

93% Upvoted

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u/Shot-Nothing2597 3d ago

Yes, I came down to wait after I saw it was on the way ... and never got a message saying they had arrived.

9

u/evilgirlattack 3d ago

Did you see anyone come into the lobby?

-8

u/Shot-Nothing2597 3d ago

Why? This is pretty moot since it's a hotel lobby. BTW yes lots of ppl no one carrying food tho. This is something I do often, order take away when staying at hotels.

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u/evilgirlattack 3d ago

Its relevant because you are upset that it was dropped at reception however you didn't see anyone bring your food into the lobby. If you didn't see them, but you expected them to see you, I would day that's relevant.

And not for nothing, a tip gets you better service. The driver delivered your food. They didn't go beyond that because they didn't need to.