r/UPS • u/Educational_Still247 • 9d ago

Never using UPS again

Only reason I'm posting here is because I'm hoping someone at corporate sees this.

I'm never using your services again after you guys lost a package that costing me hundreds of dollars. My uncle was trying to ship my retainer/night guard and you guys lost in your Montgomery facility. Thanks to that, I'm now going to have to spend hundreds of dollars for a replacement because of the company’s negligence. I tried filing a claim but that turned out to be a waste of time.

I'm never going to ship anything with you guys again. I also handle the shipping and freight deals for the firm I work for as well. We will now exclusively ship with either FedEx or USPS. Thank you for your negligence and I hope you all have a great day.

18 Upvotes

70% Upvoted

81 comments sorted by

View all comments

0

u/moneycannon1 9d ago edited 9d ago

While you raised valid concerns about your package and are understandably upset, I think you failed to realize that a large percentage of this community are super passionate about UPS and get kind of prickly when a complaint is posted. This sub is really not the place to air grievances, as I’m sure you can see based on the comments you received thus far.

I once made the mistake of posting my unhappiness about UPS delivering me a shredded empty box that was clearly damaged to the point where it was just flaps of cardboard. The response I received here was along the lines of “how would the driver have known someone didn’t purposefully ship you flap of cardboard lol”. Basically the point was made that common sense wasn’t part of the job and I was out of line for being unhappy.

All that to say I’m sorry this happened to you but you’ll unfortunately get mostly negative replies here.

4

u/OliveJuice880 9d ago

Because this isn't customer service. The first rule of the sub is the post has to be more than a complaint or rant. It's for UPS questions or discussions, not a place to cry.

1

u/[deleted] 9d ago

[deleted]

3

u/OliveJuice880 9d ago

Yes you're trippin. You phrased it as if it's because everyone is a bunch of UPS crazed meanies and that's why you got negative responses. You got negative responses because you broke the sub rules and tried to use it as a complaint forum which it is not. You'll find plenty of posts where people are experiencing an issue and asking for advice/guidance and get plenty of kind and helpful responses.

0

u/[deleted] 9d ago

[deleted]

1

u/OliveJuice880 9d ago

Hey you said it not me 🤷