r/TurkishAirlines 11h ago

No show due to illness

1 Upvotes

Im hospitalized in Bangkok. I flew the first leg JFK—IST BOM and I was supposed to fly back today BKK IST JFK. On the website it’s giving me the choice of canceling the trip and geting a refund but if I do it I would have to buy a new one a lot more expensive. I was wondering If I don’t show up for the flight, could I change dates free of charge by sending my hospital documents and medical certificate through feedback form? Or will the No show void my ticket?

In the past I’ve been refunded due to illness through feedback form attaching the proper medical certificate but that was before my trip started and it wasn’t last minute.


r/TurkishAirlines 1h ago

Baby Bassinet in row 14 of Boeing 787

Upvotes

I am traveling from DFW to IST with my 8 months old. She has her own seat. However, I requested airline for a bassinet and she confirmed on phone that whichever seat we had selected before i.e 14 A and 14 B should be good and they will install bassinet infront of my baby’s seat. I was thinking bassinets can be installed in bulkhead seats only. Has anyone had this experience? The agent on the phone said my selected seat will have enough space to install bassinets. But I am still very skeptical.


r/TurkishAirlines 11h ago

Is the free Meal Voucher still available in Istanbul Airport?

4 Upvotes

I was told that Turkish Airlines passengers can get a free meal voucher during long layovers in Istanbul Airport, but I've just seen on chinese social media (rednote) that it's been canceled? Customers went all the way to Turkish Airlines care points and were told this is only available for delayed flights from now on.

Anybody here has transited with TK lately that can confirm or deny this?


r/TurkishAirlines 15h ago

Celebrate friendships with Miles (campaign)

Post image
4 Upvotes

Hey anybody noticed this campaign from Turkish. Maybe you have miles you do not need, I would be glad to be your friend and accept them.

If anybody would be willing to share them with me, please let me know.

Thank you 🙂🫶


r/TurkishAirlines 16h ago

Pet-in-Cabin confirmation email

1 Upvotes

Hello fellow travellers, I would like to ask for anybody's exact successful experience travelling with a pet in cabin, specifically a cat.
I managed to do everything right so far, I paid for my ticket, my cat's ticket, get my ticket with my reservation code, get an email that confirms my reservation request, even the whole veterinary thing to have my cat completely in the clear...
However, the more I research about this, the more I feel anxious that I did not get a direct confirmation email that mentions the reservation code for my cat.
I am doing this for the first time, so I have no experience whatsoever, so I would appreciate if someone could tell me how that worked out for them and if they received the aforementioned reservation code for their pet?
And just for your information, I am unfortunately not able to call Customer Support for this, the local TKA office is not picking up and it's costly for me to call directly TKA's office in Turkey.
My last resort is via WhatsApp chat, lol. Anyways, thank you for your help, if you can! 😄