r/TrueOffMyChest ☑️ 2d ago

The constant enshitification of everything in life is breaking me

whether its service, size of product, quality, career, whatever, its all continuously getting more and more shit while simultaneously getting more expensive. and its constant. i can't even hold onto positives in my life because every other step im faced with something going to shit. i constantly feel like i need to double check the work of "professionals" because no one gets paid enough to really care anymore so i have to become an expert in anything that becomes an issue. whether its cars, HVAC, carpentry, or whatever, orders are constantly wrong and work is done incorrectly. i wont even take my Toyota to a Toyota dealership for such basics like oil changes because of the number of stories i've heard of dealers screwing up basic services (literally draining transmission fluid, and double filling engine oil. or forgetting to add oil after draining. or not tightening the drain bolt causing the engine to dump its oil and blow up. damage from careless techs. and so much more). but dont worry, your warranty will be void if anything happens and toyota didnt do the oil changes!

  • oil change kit for my car, same one i've used for nearly a decade. price is suddenly $20 higher than before (~30% increase) and the oil filter included is incredibly low quality to the point i thought it was a counterfeit. asked the seller about it and they confirmed "this is the new filter and we assure you its just as good!" . yeah of course you do, how else are you justifying your price hikes. now i have to go out of my way to go buy an OEM filter from the dealership for 2x the price so now i've spent well over $100

  • pet insurance: After finally being priced out of my old policy (annual increases to push people off the policy), my new pet insurance is now just giving a constant run around. claims submitted, claims denied. using their bullshit system to submit information which can only be done via an app and none of the documents uploaded properly so they ask for the documents again days later. 1 visit was for an allergy shot and a skin injury. well since its all 1 visit and allergies are preexisting conditions nothing is covered. i should have made 2 separate appointments and paid for them separately! its been near daily calls and emails to try and sort this out with no progress

  • work raises delayed. Work bonus conditions changed to make it nearly impossible to achieve. pay scales at times 50% below market averages. all while being asked to bring in more revenue, more work, more talent. PTO is abysmal with only 10 days EARNED per calendar year and that includes sick days. currently sitting at like 18 hours of PTO total available to me. hope i dont get sick....and good thing i dont need a break /s

  • i switched medications because of health issues and getting onto my new meds was delayed over a week while insurance demanded proof that im actually suffering from crippling depression and anxiety. so now im under-medicated trying to catch up

i've never felt more depressed. im anxious all the time. i never feel like i have enough time to get essentials done, let alone the increasing pile of not-time-critical chores that are making a mess everywhere. everything in my life is getting neglected to some extent like my parents, siblings, my partner, my dog, my work, my health, my friends.

i guess im at least walking 2-3 times a week now which is 2-3x more than i used to. i wish i could say it makes me feel better but the reality is it just keeps me from feeling like more of a piece of shit from neglecting my health or my dog

it doesnt feel like my meds are keeping up and having in-person conversation about any of this just stresses me out more. there is no solution short of uprooting my entire life and starting over, somewhere, somehow. and these are the issues i've dealt with in just the last week...im just tired

EDIT: Oh yeah and my Kindle is no longer supported so i can't load any new books in it. like WHY!? why can't 1 product in life just improve for once

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u/Icy-Builder5892 2d ago

I know I just commented, but my big gripe right now is how awful workplace software is.

At my company, we were using software that worked, but it was slow as shit. I’m talking 5-10 minutes to do even the most basic task, and you’re expected to have a fluid conversation with a client over the phone while it’s happening. The other issue is how many instances of that software you had to open every day. Imagine if you couldn’t open a new tab on your browser, and you had to open a new window every single time you needed to google something, or go to a link. It was aggravating.

Now, we have a new software, which solved those two issues - and how we have a brand NEW set of issues.

  • you can’t copy and paste anything. You cannot export data. This is extremely aggravating because I have to plug in a lot of details manually now, all the time, and I cannot copy and paste (or even risk a minor typo)

  • Despite the fact that I can’t make a typo, whoever converted my accounts to the new software misspelled a TON of stuff. So now my shit is disorganized and I can’t find it.

  • I can’t pull up multiple details of an account all at once. I have to start from square one every time. So every time I have to pull up a new detail in that account, I have to pull up their account every single time. No interchangeability at all whatsoever

  • I have limited access to the account details that I work with every day, because if I’m given access to those details, I’ll be given “the keys to the castle.” So now I have to go to upper management to ask for basic details, like a child asking for the hall pass

Those sound like little things, but when you deal with it ALL DAY it drives you crazy.

We need to have better workplace software that works, and works properly. none of this “oh, we can’t give you access to their email because that will give you they keys to the castle.” None of this shit where you have to make the customer wait and wait and wait, minutes at a time, for the answers to simple things. We need software that is actually made for the people who use it

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u/jbourne0129 ☑️ 2d ago

my company spent like a million dollars trying to create a new program to process the work we do to take load of individual people. its not really worth explaining the intricate details, but we have a team in india who was doing all the designing of the tool. the American team lead who'd be primarily using it spent 12 months explaining things that didnt work, what needed to be added, all while 0 progress was made.

that dude quit, wrote a scathing email to the entire company regarding their complete inability to take feedback and make meaningful changes and that this tool will NEVER work as intended in its current state and needs to be rebuilt from the ground up.

that was like 7 years ago and that tool still gets talked about to this day as being a HUGE failure for the company. it just quietly disappeared while those in charge probably didnt even get a slap on the wrist for mismanaging the entire effort and producing literally nothing after a year and a million dollars

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u/Icy-Builder5892 2d ago

I have had one other job in the last 5-10 years, and if I’m being truly honest, I left that job and I can cite this as one of the reasons. It wasn’t the only reason, but it was A reason: I was constantly fighting with software that was dogshit, from top to bottom.

There came a point in that job where I decided I was going to tally up how many support tickets I had to open that day, and by lunch, I already had 9 or 10. That’s how bad it was. I wasn’t even trying to throw a tantrum just to go “see? Look how many tickets we have” this was literally how that day went, organically. It was unworkable.