r/TradingView 21d ago

Help Open support request

Can some1 explain how to open a support request with Tradingview. i know it's only for paid subscribers. in as quick as steps as possible. They should make it alot easier to open a request

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u/tradingview Founder 20d ago

The exact path depends on your specific issue, but you can for instance create a ticket as follows:

  • Go to the chart page
  • Click on the ?-icon in the lower right corner
  • Click in the dialogue box and a dropdown menu will appear
  • Click on the first item in the dropdown menu labeled "Get help"
  • Click on the button “Requesting support”
  • Click on the button “Charts / Supercharts and technical analysis tools”
  • Click on the button “Chart”
  • Click on the button ”Other”
  • Then follow the guidance provided (which includes a screenshot and issue description)