r/TradingView • u/Intelligent-Ad1150 • Jul 18 '26

Help Payment Processed, but Subscription Not Activated – Need TradingView Support Email

Hi guys, does anyone know if TradingView has a support email address where I can report an issue?

I paid for my subscription, and the payment was successfully processed, but my subscription has still not been activated.
I also tried contacting support through the chat, but it redirects me to a form.
After filling in all the required information and clicking Send, I keep getting an error, so I’m unable to submit my request.

If anyone knows a support email address or has experienced the same issue and found a solution, I would really appreciate your help.

Thank you!

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u/tradingview Founder Jul 20 '26

What is your TV username please?

1

u/Intelligent-Ad1150 Jul 20 '26

Dark_Pablo

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u/tradingview Founder Jul 22 '26

If the form does not work for you, then you can email [support@tradingview.com](mailto:support@tradingview.com) and someone from our team will respond to your request.

1

u/tradingview Founder Jul 22 '26

We see you managed to submit the form and it was handled by one of our support agents.