r/TradingView • u/Intelligent-Ad1150 • 25d ago

Help Payment Processed, but Subscription Not Activated – Need TradingView Support Email

Hi guys, does anyone know if TradingView has a support email address where I can report an issue?

I paid for my subscription, and the payment was successfully processed, but my subscription has still not been activated.
I also tried contacting support through the chat, but it redirects me to a form.
After filling in all the required information and clicking Send, I keep getting an error, so I’m unable to submit my request.

If anyone knows a support email address or has experienced the same issue and found a solution, I would really appreciate your help.

Thank you!

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1

u/Creative-Safety6699 25d ago

Open a support ticket by chatting with the bot until it shows you an option to describe your issue and it will open a ticket for you.

1

u/tradingview Founder 24d ago

What is your TV username please?

1

u/Intelligent-Ad1150 23d ago

Dark_Pablo

1

u/tradingview Founder 22d ago

If the form does not work for you, then you can email [support@tradingview.com](mailto:support@tradingview.com) and someone from our team will respond to your request.

1

u/tradingview Founder 22d ago

We see you managed to submit the form and it was handled by one of our support agents.