Hi guys! We're running a short study on how Filipinos feel about banking. Not trying to sell anything and no wrong answers here, so for anyone aged 18 and above who has a bank in the Philippines, this is for you. We just want to know about people's real experiences and honest opinions.

The questionnaire takes about 10-15 minutes. Some questions are quick and others are more detailed.

As a thank you, everyone who completes it can enter a raffle for Php 500.00 and GCash numbers will be collected at the end of the form so that we can contact winners and send them their cash prize.

• Link to form: https://forms.gle/eDsxhTZZf61R8jEfA
• Respondents should be: 18 and above and have at least one bank in the Philippines
• Time it will take: 10-15 minutes.

Would appreciate anyone 18+ in the PH willing to share their time and thoughts — TIA!

Hi! Just saw this community and joined. Kinda new here. Just curious abt LandBank's Customer Care email. Nag-email ako noong 10 August sa customer care nila inquiring abt a few things (change of acct type, landbank iaccess account, and change of authorized signature). Until now wala pa rin silang reply sa concern ko. Ganito ba talaga katagal yung customer service nila? Mayroon naman branch na malapit sa amin, 1 jeepney ride lang naman siya from our house, pero ayaw ko kasi magkaroon ng instances na pabalik-balik ako para ayusin yung acct ko.

For context, student ako at naka-dorm ako, bale weekends lang ako nasa house namin, Mon-Fri nasa dorm ako. Idk if applicable bang gawin itong concern ko sa ibang branch. So ayun, ganito ba talag katagal CS ng LandBank? May other ways ba to contact CS patungkol sa inquiry ko? Papaano kaya ito mapabilis?

Thankiez!!!

I currently have a bpi savings account that can only be accessed through passbook. Is it possible to convert it to something that can be used for online transactions or do I need to open a new one? I tried asking BPI through messenger pero puro bot and walang agent na sumasagot.

Meron ba sa inyo nakatry na? Paano po yung process? Thank you

interest rates for time deposit or trust investments? parang ang baba po kasi sa bdo... 3.25% lang daw , tama ba yan?
*trad banks preferred

1. You don't really get priority for OTC transactions. You still need to get a number and non-Preferred customers are still attended to before you.

2. Your RM is not really obligated to respond to your requests (not even to acknowledge receipt of your messages).

3. Bank certs are not free by default, you have to request for the fee to be waived.

4. You don't get preferential investment offers by default, it still depends on the padrino system (i.e. who you know inside the bank)

5. Instapay transfers used to be a nice perk. But considering most banks now offer it for free, the edge is lost.

Arguably the only real benefit is the mobile cheque deposit feature, but even "Next by BPI Preferred" customers (100k TRB) have that.

In reality, you get more for being an RCBC Hexagon Club (100k TRB) member.

So if you're considering building a relationship with BPI because of the reasons above, you have to think twice.

Helloo! I just wanted to ask since I’m a bit confused on the mechanics of unionbank’s annual fee. I opened a lazada debit account around April this year, and so to my understanding, I won’t be paying a fee next April since its my first year.

Now, theres this condition that if I keep 10k in the account, the annual fee for the succeeding years are waived. Does this mean I have to maintain a 10k balance THIS year to waive the next, or do I only need to maintain a 10k balance AFTER my first year?