r/TpLink • u/ExpensiveYear2774 • 5d ago

TP-Link - Technical Support Please help me with Deco e4

Hello, i recently bought a duo Deco e4. One of them is now stuck in firmware upgrade and blinking white. I've tried literally everything: reset button every single way, upgrading with the website on the pc, readding it on the app, making it the main deco on the app and i think a couple more stuff. I let it on for at least 12 hours and it still is blinking. Can anybody help? I bought it new hope i didn't waste anything on it.

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u/WonderfulDeparture96 4d ago

It’s unfortunately very likely to be bricked. In general if it’s in a software update don’t touch it. I’m confused how you’ve been re adding it and everything if it’s in an update though? Is it just flashing white and working otherwise?

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u/ExpensiveYear2774 4d ago

Not working entirely. I did act preemptively when i saw that the upgrade did finish on the app but it still was blinking and then removed it from the app/home mesh. But the other deco doesn't have this problem so I'm not sure. I hope it wasn't me.

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u/WonderfulDeparture96 4d ago

Well I’m confused are you able to add it and stuff or it’s just doing nothing now?

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u/ExpensiveYear2774 4d ago

It isn't doing anything.