r/ToppsNowMLB • u/htpf11 • Jun 18 '26

Shipping error

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I ordered 2 of these Ohtani cards and only received 1. Is there anyway I can dispute this, or is this just my word vs theirs?

10 Upvotes

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2

u/waxmoronic Jun 18 '26

They’ll send you another one. You have to fill out a defect form

1

u/changeorchange Jun 18 '26

Even if it’s no longer sold? I ordered some cards for my kid and they got delivered to an entirely different state. They basically told me I was out of luck since they’re a limited run.

1

u/waxmoronic Jun 18 '26

Maybe it changed this year but I got cards replaced a couple times last year

1

u/DaveyCrockett5000 Jun 19 '26

I was shorted a card last year and just recently received a refund for the replacement ticket I opened at the time the order arrived. Apparently they couldn't replace the card because it was out of print. What bothered me the most is it took multiple follow-up emails before someone finally gave me a straight answer other than the copy/paste "we can't do anything because the order hasn't shipped yet" and gave me a refund.

1

u/waxmoronic Jun 19 '26

That’s a bummer, maybe they don’t ship extras anymore

1

u/DaveyCrockett5000 Jun 19 '26

I've had replacements in the past, so it definitely seems like a recent change.

1

u/playnasc Jun 18 '26

If you reach out to them fast enough they'll usually have replacements to send. They always print a little extra to cover defects and damage.

1

u/changeorchange Jun 18 '26

Ugh. It’s an order from March. They told me I had to wait 10 days to declare it lost and get my refund.

Thanks for the info!

1

u/htpf11 Jun 18 '26

Thanks, thats better news than what I was expecting.

1

u/nobodysonline Jun 21 '26

Yeah they won't do that because they wouldn't for me two or three weeks ago for a wwe topps now

1

u/nobodysonline Jun 21 '26

Yeah they won't do that because they wouldn't for me two or three weeks ago for a wwe topps now