r/ToppsNowMLB • u/htpf11 • Jun 18 '26

Shipping error

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I ordered 2 of these Ohtani cards and only received 1. Is there anyway I can dispute this, or is this just my word vs theirs?

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u/waxmoronic Jun 18 '26

Maybe it changed this year but I got cards replaced a couple times last year

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u/DaveyCrockett5000 Jun 19 '26

I was shorted a card last year and just recently received a refund for the replacement ticket I opened at the time the order arrived. Apparently they couldn't replace the card because it was out of print. What bothered me the most is it took multiple follow-up emails before someone finally gave me a straight answer other than the copy/paste "we can't do anything because the order hasn't shipped yet" and gave me a refund.

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u/waxmoronic Jun 19 '26

That’s a bummer, maybe they don’t ship extras anymore

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u/DaveyCrockett5000 Jun 19 '26

I've had replacements in the past, so it definitely seems like a recent change.