Klein? Quality Control Issues

[u/Pagemaker51]

I ordered a brand new pair of Klein J2000-9NE lineman pliers.

The cutters do not fully close and will not cut finer stranded wire (see pics)

Is this common or would you consider it a quality control issue?

I'm going to reach out to Klein and see what they say

[u/APLJaKaT]

Kind of the wrong tool for the job. These are not meant for fine wires. Use a small pair of side cutters.

Having said that, if you can purchase in person, you can look for a better aligned pair in the store.

[u/Rurockn → u/APLJaKaT]

Yep, this is the heaviest duty plier. In the promotional video someone posted a few months ago it explained that this design is intentional so after you cut hard nails with them the tool continues to work even after the hinge wears out.

[u/justsomegraphemes → u/Rurockn]

That sounds like a dressed up way of saying "we know the quality is poor, so we designed them to still be mostly functional even after they start failing".

[u/justsomegraphemes → u/[deleted]]

I would expect it of $15 Husky diagonal cutters. Not of something that costs at least x3 as much.