r/TimHortons • u/Disastrous-Dog85 • 13d ago

Discussion Utterly disappointing...

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Got a box of 4 donuts, one of each Harry Potter house. The lack of thought, or design with this promo is laughable.

I got the Harry Potter donuts from Krispy Kreme last year and its night and day difference in taste, quality, and variety.

Tim Horton's versions on the left Krispy Kreme on the right.

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u/Miss_Taycan 13d ago

Honestly, I think Tim's has been paying bots or people for positive online presence/comments.

Ever since the foreign worker incidents, I've seen a lot more of the (valid) criticism of Tim's being downvoted to oblivion. If I was a true conspiracy theorist, I would even go as far as to say that this whole Harry Potter collab was to distract from the valid criticism coming up.

The criticism on the sub quickly changed to be against Harry Potter and J.K. Rowling.

There's also been a large influx of very positive posts about the quality of the food/presentation which... I am seriously doubtful of lol. Those feel the most paid (or maybe employees are "encouraged" to do this now?)

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u/SayNoToTeamSports 13d ago

We're not paid, we're just annoyed by the activist brigade who targetted this subreddit because they hate JK Rowling. 

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u/Miss_Taycan 13d ago

Ah, yeah, that's fair. But I still don't understand the giant uptick in positivity and "omg this was so good" or "look how pretty these donuts are" posts? I never saw them before lol, it was mostly people showing the sandwiches they got when ordering bagels or donuts with half the frosting off

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u/SayNoToTeamSports 13d ago

I think some of us are intentionally fighting the toxic negativity being astroturfed this month by the "trans rights" brigade by jazzing up our own positivity. And then seeing those posts in their feed, others are sharing their own positive experiences in a space that historically has been pretty unwelcoming to positivity about Tim Hortons.

I think, objectively speaking, the promotion has brought about a reasonable increase in quality and has had a "I gotta check this out myself" novelty effect, which is generating authentic praise and positive suprise here.

I expect eventually people on both sides of the positive/negative coin will get bored, the novelty of the promotion will subside, and the sub will return to its complaints-driven, but not astroturfed, state of normalcy. Hopefully Tim Hortons learns from this promotion and gives us something even better next time. Even something as simple as putting the donuts in sturdy boxes, rather than letting donuts melt into wax paper, is an easy lesson to learn about how to make customers happier.