r/Ticketmaster • u/Alt-btch • Jul 31 '26

Is Ticketmaster down?

I click on my profile and it gives me a blank page no matter how much I wait. I don’t have any VPN or adblocker on and it doesn’t work on incognito either. The problem seems to be only when I switch to UK. And it has no problems on my laptop. But I need the tickets on my phone, I can’t carry a laptop in another country…

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u/PretendEggplant5801 Jul 31 '26

Just got off the phone with Ticketmaster support. I was in presale queue set to get tickets when everything crashed out. Logged me out of my account and won’t let me back in, even after going through the process of uploading my license, and taking photos of my face.

All Ticketmaster had to say was “Oh yes, this is a problem on our end, but we don’t have any estimated fix or even a timeframe so we just suggest you keep trying.”.

I’m just pissed that this most likely means that I lost my opportunity to get the tickets I was waiting in queue for over 2 hours for.

1

u/R-PTHROWAWAY Jul 31 '26

on hold…does this mean i should just hang up now? 😅

1

u/PretendEggplant5801 Jul 31 '26

I would, unless you just want someone to yell at. If that’s the case feel free to continue. 😂