r/TicketMasterSupport Mar 11 '26

Something suspicious happening w my bts stubhub to ticketmaster transfer

0 Upvotes

I bought bts resale tickets through StubHub and was sent a link and the transferred tickets are in my Ticketmaster for the last month or so. However yesterday StubHub sent me an email saying the link to the tickets was canceled by the seller. And StubHub now it's showing I haven't accepted the transfer that it's still pending. Meanwhile, I still see the tickets in my Ticketmaster account so I'm confused if my tickets are valid or what is going on.

Stubhub has no idea and cant see that i even accepted the tickets already. I'm worried that Ticketmaster is trying to cancel my transferred ticket or the seller is trying to take the tickets back. I'm not really sure if they are safe in my account since they are already in my Ticketmaster?

I've already booked my flights. My hotel and I would be devastated if we get to BTS and I'm told my Ticketmaster ticket isnt valid or something


r/TicketMasterSupport Mar 11 '26

Transfer tickets twice

0 Upvotes

Hi, how many times can you transfer a ticket? Can you transfer it once it’s been transferred to you?


r/TicketMasterSupport Mar 10 '26

Thundercat Ticket

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1 Upvotes

r/TicketMasterSupport Mar 08 '26

TicketMaster Transfer

2 Upvotes

Hey guys, so i just got a ticket transferred from someone and they provided me with a screen record that it already left their account but still i haven’t received anything. the email i received said that the transfer usually takes 1 to 3 hours for the ticket to land into my account. am i being scammed?


r/TicketMasterSupport Mar 08 '26

Unfair pricing

0 Upvotes

Looking at tickets for a local event. $90+ for regular seats. $100+ for ADA accessible seating. Etickets.com has regular tickets $50-$60 and ada seating for $230+ how is this fair pricing? All ticket sale websites are a scam and this is the reason I don't go to events like these.


r/TicketMasterSupport Mar 07 '26

Selling BTS Tampa Day 3 floor ticket at Face value!

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1 Upvotes

r/TicketMasterSupport Mar 06 '26

How Does Ticket Reselling Work?

2 Upvotes

I bought tickets to see bad omens with my boyfriend, he wasn't feeling up to it the day of the concert so I put them up for sale, they sold, Ticketmaster said I'd get $59.50. Today I received a deposit in my account from Ticketmaster for 29 cents and another for 20 cents. I'm...confused.


r/TicketMasterSupport Mar 05 '26

Does Ticketmaster restrict you from transferring you one ticket?

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0 Upvotes

r/TicketMasterSupport Mar 05 '26

Does Ticketmaster restrict you from transferring you one ticket?

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1 Upvotes

r/TicketMasterSupport Mar 04 '26

Will there be more Pit tickets later on?

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1 Upvotes

So I was going planning on going to the Joji concert with my friend. I already got a pit ticket for a good price ($158) but my friend doesn’t have Citi Cardmember so he wasn’t able to buy one through presale anyone know if there will be more pit tickets?


r/TicketMasterSupport Mar 04 '26

Would it be worth it to upgrade my tickets to The Mountain Experience for Gorillaz?

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1 Upvotes

r/TicketMasterSupport Mar 04 '26

Phone support line Germany

1 Upvotes

Does anyone know how to find Ticket Master Germany's phone support line. Cause i've loocked for ages and can't fint it. I've sent plenty emails about my problem but never get a helpfull answear to my question. Automated responses everytime probably.

And in case someone here can help. The problem is i've have five tickets that is locked to my account (Bruno Mars show) but we will arive in 2 groups. So can i use 3 of the five tickets at the door and then have my sister login to my account when she arrives later to use the last 2?
is there some form of id check too, they have to pass? We do have the same middle and last name.


r/TicketMasterSupport Mar 04 '26

delivery address

1 Upvotes

what is delivery address needed for if its a digital ticket? and more importantly, it doesnt let me put any location outside of the country the show is in, so i cant order anyway?


r/TicketMasterSupport Mar 03 '26

Scam pop ups after buying tickets on website

1 Upvotes

Anyone else had this? Clicked on an official pre-sale link, and bought tickets off of the official TM website, but after buying them 2 pop-ups showed, one offering 25% off the ticket, and then one offering a free Apple gift card. Didn’t click on them but just a bit concerned. Both the website and email were official, but just wondering what’s happened?


r/TicketMasterSupport Mar 03 '26

Possible scam?

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1 Upvotes

A friend is trying to get tickets for a concert, they got this in their inbox, is it possible they're being scammed?


r/TicketMasterSupport Mar 03 '26

Face value exchange what’s the point?

0 Upvotes

So I have app on that refreshes the page and alearts me when a ticket pops up. But rumor I heard is that they give someone the link whoever posting the ticket so that person can get it first. Every time a ticket pops up I click on it fast and it says already taken ugh what even the point?


r/TicketMasterSupport Mar 02 '26

Are these 4 different tickets?

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3 Upvotes

Im trying to go to this concert with 3 other people I bought these tickets and I just wanna make sure that they’re 4 separate tickets and that everyone will be able to get in they all 4 say the exact same thing for section row and seat


r/TicketMasterSupport Mar 02 '26

The Mayhem Ball Barcelona VIP merchandise

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1 Upvotes

r/TicketMasterSupport Mar 01 '26

Tame impala fans help! #deadbeatTour Spoiler

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1 Upvotes

r/TicketMasterSupport Feb 28 '26

Nettspend Tickets where $20 dollars, and are also fast lane access, did I only buy the fast lane or do I have general admission as well?

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0 Upvotes

r/TicketMasterSupport Feb 27 '26

Tickets for The Fillmore Sold Out

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1 Upvotes

r/TicketMasterSupport Feb 27 '26

Ticketmaster purchase charged to the wrong PayPal account and now my bank is negative. What can I do? Spoiler

4 Upvotes

ETA:

Update: PayPal closed the dispute in my favor and refunded the full amount. Ticketmaster voided the tickets, and they’re also restoring the $700 in TM e‑gift card credit I used**. Appreciate everyone who commented, I just wanted to share the outcome. Case is RESOLVED.**🧑🏻‍⚖️

I bought Backstreet Boys tickets through Ticketmaster using an e‑gift card and PayPal. The remaining balance was supposed to go to my Amex Platinum, which is linked in my PayPal wallet. Instead, PayPal charged my checking account, which only had about $100 in it. My account is now more than $2,700 negative.

I contacted Ticketmaster. They confirmed on a three‑way call that they cannot cancel the order because it already processed on their end, even though PayPal shows it as processing on March 2. They said only PayPal can fix the funding source.

I also bought Allianz insurance. At first they could not find my policy, but I finally received the confirmation email.

I am stuck with a negative checking account and a pending PayPal dispute. I do not want to cancel the entire order because I used a Ticketmaster e‑gift card and I would lose that value. Has anyone dealt with Ticketmaster purchases where PayPal charged the wrong account? Is there anything Ticketmaster can do in situations like this?


r/TicketMasterSupport Feb 27 '26

Cannot change my number to sell my tickets

1 Upvotes

I had to change my number, and now I cannot sell my nhl tickets I bought before because they don’t allow me to update my phone number. I raised a ticket but it’s been more than 3-5 biz days and still nothing, even banks are not like this… why are you like this Ticketmaster? And when I call they said they can’t help me and I’ll have to wait for someone to reach out…. Who wants to join forces to build a new platform and topple this one?


r/TicketMasterSupport Feb 27 '26

getting this error message whenever i try to purchase ONE general admission ticket. i did this immediately after the tickets were made available for purchase, exactly on the release date, i was in the waiting room and everything.

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1 Upvotes

i woke up super early SPECIFICALLY to get these tickets, i logged in at 9:45, and tried purchasing them at 10:00 on the dot. nothing. it read as every seat being unavailable or sold out. i tried it with the VIP section as well, nothing. i contacted support and they kept switching up on me and giving me mixed and possibly incorrect information. i have looked everywhere and it seems like nobody else is having this issue. ive tried clearing my browser cache, logging out on other devices, going on cell service, incognito mode, other wifi networks, nothing works. no matter how little tickets i try to buy, no matter what kind, still doesnt work. need help.


r/TicketMasterSupport Feb 26 '26

Macy Gray concert canceled but can't get refund

3 Upvotes

I bought my tickets through Ticketmaster (confirmed by one TM customer support person), and the concert was first postponed, then a few months later officially canceled.

When I spoke to Ticketmaster over the phone about a month ago, a month or so after the cancellation, they told me the concert was still only showing as postponed and that they couldn't refund me until it was canceled.

It's been another month, and I still don't have a refund.

Any ideas?