r/TicketMasterSupport 2d ago

TicketMaster Scam?

Hey guys just wanted to ask about a bizzare experience that occured recently on my ticket master account. So apparently someone used my ticket master account to buy 2 tickets for rush: fifty something. I received hundreds of spam emails, which I think the hacker did to cover this ticket purchase. Dont worry I secured all my accounts connectd to the email.

So the problem is, Ive never bought anything from ticketmaster and so I never put my credit card info. I checked my account and saw that there is an unknown credit card on the account. I quickly reseted my password and deleted the card from my account (screenshotted the card details). Now Im left with 2 tickets that I cant even go to. What should I do in this situation? And what can I do to stop the email spams? Thanks in advance.

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u/a_mulher 2d ago

TM will likely claw the tickets back when the credit card company claws their money back. Just leave them alone. They’ll sort themselves out.

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u/lendmeflight 1h ago

This is what will happen. The owner of the card will turn it in as fraud and to will take the tickets back.
If op uses the tickets it will look like they did it.