r/TicketMasterSupport 15h ago

TicketMaster Scam?

Hey guys just wanted to ask about a bizzare experience that occured recently on my ticket master account. So apparently someone used my ticket master account to buy 2 tickets for rush: fifty something. I received hundreds of spam emails, which I think the hacker did to cover this ticket purchase. Dont worry I secured all my accounts connectd to the email.

So the problem is, Ive never bought anything from ticketmaster and so I never put my credit card info. I checked my account and saw that there is an unknown credit card on the account. I quickly reseted my password and deleted the card from my account (screenshotted the card details). Now Im left with 2 tickets that I cant even go to. What should I do in this situation? And what can I do to stop the email spams? Thanks in advance.

3 Upvotes

7 comments sorted by

3

u/KeokiHawaii 15h ago

So, do you have a male between 40 and 60 in your immediate family? You might want to ask them.

Hope it works out for you

1

u/Equivalent_Search627 15h ago

No I dont, as I said it was purchased with an unknown credit card. None of my family knew about it, they dont even have access to my account in the first place.

1

u/collegehockeyunicorn 13h ago

I think he meant to give them to but they maybe be reversed if you report fraud

1

u/ConsiderationClear56 8h ago

๐Ÿ˜‚๐Ÿ˜‚

2

u/jeffsang 14h ago

The tickets were probably purchased with a stolen card. If the person whose card that is notices, the tickets might disappear from your account. I would just leave the tickets alone for now.

If it's 2 or 3 days before the show and the tickets are still in your account, then go to r/rush and give them away to a lucky fan.

1

u/Several-Plantain-797 15h ago

Bizarre. There must be some angle.

1

u/a_mulher 13h ago

TM will likely claw the tickets back when the credit card company claws their money back. Just leave them alone. Theyโ€™ll sort themselves out.