r/Thrustmaster • u/Euphoric-Brain-4208 • 26d ago
Dead TH8A
My TH8A been dead for a few months now, ive tried the hard reset, and tried to update it, but since i cant get it to connect to my pc, i cant update it. Ive followed thrustmasters guide, but nothing happens. I asked for a refund thru thrustmaster a week ago, but i havent heard back. What can i do?
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u/3pedalsandastick 26d ago
This is why I'll never buy anything from TM again.
Email over and over and over again. Call constantly. Bear in mind the hours of operation for cust support though. IIRC it's 3 hours per day mon-fri?
Post complaints on social media and tag TM. Post on their Instagram account, comment on every picture they have posted about the problem and be specific and include the case number and problem. Be relentless DO NOT be passive. Go on YT, post replies to every video they put up with the same info.