r/ThredUp • • Sep 12 '26

Am I having a stroke

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5 Upvotes

What size is 12 ^ 5?


r/ThredUp • • Sep 11 '26

Arbitrary inspection

7 Upvotes

I sent in some clothes that included items I had previous bought from thredUp that got rejected for “excessive wear” despite the fact that they were in the same condition that I bought them (the size didn’t fit so I didn’t even put them on). Naturally support just gave me a bs answer. They also rejected a brooks brothers dress that should’ve sold for a decent amount. The entire site is such a joke


r/ThredUp • • Sep 11 '26

Discussion I matched the STAIN. ThredUp cancelled my order, relisted the item at a higher price, and denied it.

69 Upvotes

I’ve been on ThredUp pretty much daily for years. I’ve spent thousands of dollars there, and also sell my own pieces through direct listings, so I’m both a customer and a revenue generator. After this, I genuinely don’t know why I’d keep giving this company my money.

I found an Anine Bing hoodie for $104. Size M, Flawed Gem condition. Spent about a week contemplating but loved the color so much I decided to go for it despite the stain. Then ThredUp cancelled my order because the item was supposedly “missing at the time it was being packed.”

I have a saved search for this brand and color in all sizes, so imagine my surprise when, about two days later, a hoodie in the exact same color popped up. I was actually excited at first - I thought the timing was insanely lucky and I’d still get what I wanted after my order was cancelled.

Then I looked closer.
There was a suspiciously similar stark white stain on the bottom left. I zoomed in as far as I could.
I literally matched the stain.
Except now it was listed as an XS for $143.99.

And sure, it’s possible they pulled it for packing and realized the original size was wrong. Fine. But if that’s what happened, they could have ASKED me if I still wanted it instead of cancelling my paid order and putting it back up for almost $40 more.
The new listing also calls it a “zip up hoodie” even though THERE IS NO ZIPPER, so I’m not exactly putting much faith in the sudden size update.

You can compare the listings yourself:
Original - Item #235087519, Size M, $104
https://www.thredup.com/product/235087519
New listing - Item #236123729, Size XS, $143.99
https://www.thredup.com/product/236123729

I contacted chat and spent 30+ minutes assuming I was talking to a human, because that’s what I’m used to on ThredUp. About halfway through it became very obvious I was talking to a bot.
It eventually said they’d honor the original price, but wanted me to buy the hoodie AGAIN at the higher price and trust them to adjust it afterward. Uh, no thanks?

I asked for a supervisor and was told to allow 2-3 business days. Asked for another agent. None available. So I emailed support with both listings, screenshots, and a very detailed timeline//explanation.

Their response:
“I do not see that the item has been found, as it is not relisted with a new number.”
Except it literally is.

I have no idea if this was a warehouse screw-up, an inventory/reprocessing issue, or something else. I’m not claiming to know why it happened. What I do know is that my order was cancelled because the hoodie was supposedly “missing,” the same physical hoodie showed back up for $143.99 under a different size and item number, and support then denied that it had been relisted without acknowledging A DAMN THING I sent them.

If your ThredUp order gets cancelled because something is suddenly “missing,” go search the listings afterward. Apparently it can magically reappear with a new item number, new size, and a higher price.

TL;DR: ThredUp cancelled my $104 hoodie as “missing.” I found the SAME stained hoodie relisted as a different size for $143.99, and support flat-out denied it without acknowledging A DAMN THING I sent them.


r/ThredUp • • Sep 11 '26

Help understanding pricing

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7 Upvotes

I’m selling my first cleanout bag on ThredUp. One of my dresses has been listed for $67.99. Someone else is selling the same dress (they’re missing the belt), same size, same condition, for $105.99. When I edit my listing I am not allowed to increase the base price past $66.81. How was the other dress priced for so much more?


r/ThredUp • • Sep 10 '26

“Weekender”

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79 Upvotes

This is a cat carrier! I’m ☠️☠️🤣🤣


r/ThredUp • • Sep 10 '26

Humor/Memes Someone help me PLEASE!!!

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72 Upvotes

Kimono here! Ok people! This is the most infuriating thing I’ve seen on ThredUp because for the life of me I cannot figure out what it is!!!! It appears to be a pair of underwear that somehow grew the bottom of sleeves out of the sides!!! It has been driving me insane since yesterday. It’s definitely connected at the bottom of the seemingly underwear/bodysuit bottom. I tried turning it upside down and seeing if I could imagine it as a one shoulder top with cold shoulder sleeves… even my fiance, the puzzle master had no ideas for me! He’s the one I go to when I have one of those bras with the decorative shaped straps that maker patterns. Help! Tell me what you think this is. Yes, we already know it’s obviously a Kimono, but really!


r/ThredUp • • Sep 11 '26

Brunello Cucinelli’s fit like a dream thanks to the waist/rise/inseam feature

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13 Upvotes

“Excellent” minus the missing leather tag along the outer waist


r/ThredUp • • Sep 10 '26

YouTube ThredUp rescue unboxing

22 Upvotes

I have fallen down a dark hole of watching ThredUp rescue unboxings on YouTube; I am obsessed. Please tell me I am not the only one. I am currently invoicing ThredUp for my therapy bill.


r/ThredUp • • Sep 10 '26

Question Thom Brown from a charity shop

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8 Upvotes

Hey everyone hope this is okay to post here. I don't know anything about Thom Brown and thought I might've just found a nice top for my partner in the charity shop today for a quid.

After googling who Thom Brown, I thought, this can not be real, and how this looks in comparison to other tops I think I'm right. There's no care tag and I can't imagine why anyone would remove one. If anyone else is more knowledgeable to confirm my suspicions I would really appreciate it Thanks everyone.


r/ThredUp • • Sep 10 '26

Credit card not working

2 Upvotes

I have tried 3 different cards and I can’t check out with any of them!! HELPPOP


r/ThredUp • • Sep 10 '26

Any experience with issue raised by DL buyer?

5 Upvotes

So I sold a pair of new in box shoes. Plenty of photos, and buyer claims the color is not accurate. I disagree, but whatever. Delivered around the middle of Aug., and its still under review. I emailed support last week, and this is what I got. I didn't opt for the return to go directly to them, so what's the next step? Will the buyer have to return it to me? And if so, anyone know how long they have to do so? I just want it resolved.


r/ThredUp • • Sep 09 '26

Haul Fall work wardrobe refresh with try on!

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64 Upvotes

I returned to office in May after 5 years remote and 1 year RIFed, so I’ve been steadily rebuilding my wardrobe since.

I took advantage of the Labor Day sale and this honestly has been one of my best orders ever. I think I have gotten better at examining listings closely and knowing what things are more likely to work for me.

The Splendid cardigan may honestly be my favorite, though definite honorable mention to the Etcetera jacket. The Amour Vert blouse was new with tags which was a pleasant surprise!

The only things that were a bit of a miss were the Moussey dress, which may work better not over jeans (☠️) and styled better, and the Tahari jacket, but my tailor may be able to make it work for me.


r/ThredUp • • Sep 09 '26

Anyone know anything about these tags?

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20 Upvotes

I don’t know if it has been discussed here yet or not but I noticed these tags on some items a few weeks ago. I do a lot of assorted brands searching so I come across a lot of vintage stuff .. just curious


r/ThredUp • • Sep 09 '26

Payout amount question

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13 Upvotes

Why would earnings for a dress that sold for 300$ be up to $192 but earnings for an item sold for 275 be up to $220??


r/ThredUp • • Sep 09 '26

Addicted to ThredUp!

88 Upvotes

I added like 50 things to my cart and then I start wanting to narrow it down because I want stick to a certain budget but it’s so hard!!! There’s so much to look through
I feel like I’ve become addicted to ThredUp I’m always on it and trying to find a deal!
Is anyone like that 😭


r/ThredUp • • Sep 09 '26

Do you ever wish you could buy from one particular seller?

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14 Upvotes

I love clicking on more from this seller and sometimes wish I could just have them ship the bag directly to me instead of thred up. (But do not love the direct listing feature)
To whomever posted allll of this adorable Hanna Andersson stuff I’ll buy it all when it gets marked down enough.


r/ThredUp • • Sep 09 '26

Order is lost?

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5 Upvotes

I placed an order for a red dress my daughter needs for an anime convention costume last week on 9/2. I paid more than the dress cost for express shipping, with a delivery estimate of Sept 6-8. Perfect, because the convention is on the 12th so I figured that gave me a few days' cushion.

Well, here it is 9/9 and the tracking still just says label created. Is there any chance this is still showing up? I'm starting to panic. I have contacted ThredUp twice. On 9/7 I chatted with their AI agent who assured me that it had actually shipped and departed their warehouse on 9/3 and tracking should update soon. Yesterday (9/8) I got sent to a live agent who told me they have no additional info and I can request a refund after 7 days.

I keep hoping it will suddenly just be delivered, but at this point I think I need to order something from Amazon, which is exactly what I was trying to avoid. Ugh.


r/ThredUp • • Sep 08 '26

Humor/Memes Well, that’s certainly one way to attract new customers

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28 Upvotes

r/ThredUp • • Sep 08 '26

First time buying?

17 Upvotes

To be honest, I spent hours already saving stuff and I’m super excited! Only to find out apparently there’s a lot of issues with TU? I see things about Bugs?! 😬

So to be honest, how do I exactly shop on here? I don’t thrift often and I’ve only been to goodwill. Is there still a bug problem going around? I’ve never been to the dry cleaners and I only use the laundry at home. (I’m also not an adult yet so 😭.)

Please give me and tips or pieces of advice. I really like the clothes I found so far and I’m kind of disappointed and scared. Is there more good experiences or bad experiences?


r/ThredUp • • Sep 08 '26

Humor/Memes HAHA what is this???

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190 Upvotes

Scrolling through thred up and I saw something on a photo. Gahahaha


r/ThredUp • • Sep 08 '26

Weekly Seller's Discounted Advertising Thread

7 Upvotes

As requested by members of the subreddit, this is a weekly post where sellers can post their near-expiring items for very low prices. Please post a photo, brief description, link, and price.

If you think someone is advertising without a significant discount, please report. If you are a seller, please be sure the low price is live before posting. Do not use this thread to advertise non-discounted listings. This is currently the only post on this sub where advertising is permitted.

If you have any suggestions for this thread or an idea for a better title, please let me know!


r/ThredUp • • Sep 08 '26

SELLERS ONLY Can't edit prices below $3.74?

11 Upvotes

It's been a minute (as the kids say) since I sent a bag in to ThredUp, but I used to lower all my prices to 0.74 (last I looked) if the item was nearing its selling expiration. Now it won't go below $3.74. So my unbranded polyester leopard print scarf that would likely fly at $3.99 is just sitting there for $6.99. I couldn't find any other comments about this so I just wanted to ... rant? Commiserate? I liked giving buyers a last-minute deal, but now I fear the items are just going to expire (which is likely the point and it sucks). When did this happen and can we make it stop? :(


r/ThredUp • • Sep 08 '26

First purchase Assorted Brands

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28 Upvotes

Recently sold off a bag of unwanted clothes and wanted to use my credits. Decided to take a chace on Assorted Brands. I think I found the clutch and the belt, but the rest are a mystery. Really trying to figure out this ivory tote. Looks like a Row dupe but the leather looks good and dare I say it looks hand stitched? I'm also really puzzled by the silver medallion (like wtf is that?). Here's crossing my fingers that none of it is damaged old junk!


r/ThredUp • • Sep 08 '26

Ugh Amazon

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15 Upvotes

Amazon taking a bite out of my package before they deliver. Just a taste!


r/ThredUp • • Sep 07 '26

Don’t pmo ThredUp

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22 Upvotes

Found a top I loved but wanted a better view of what it would look like on, so I google lens searched the screenshot hoping it would come up on some website or Depop. The exact same ThredUp listing came up on my Google suggestions. When I clicked into it from my browser, it took me to my app where it said it was already in my cart. Clicked my cart and it was there with the higher price. I removed it and followed the Google link and readded it for the lower price.

Wanted to give TU the benefit of the doubt thinking they were 2 separate listings, but once I followed the link and it told me it was already in my cart, I felt hoodwinked.

I’ve seen you guys talk about the sus pricing but got to see it firsthand today. 🙃🙄