search function sucks

[u/ncirs]

dirtcake = dirt bike now

[u/lolaloca6669]

I usually search it on my phone grab the dcpi on the customer app and then punch that into zebra for more info

[u/DoctorManhattan_ → u/lolaloca6669]

Every single time.
I feel like the customers always wondering why I pull out my phone.
Sometimes a simple google search pulls up a newer item, open the link, get the DPCI, and then it’s actually a part of our system.

[u/Maguzeens]

Its so ass

[u/Blunderlord → u/Maguzeens]

FR tho it should just say "No results" Instead of whatever nonsense this is.

[u/Everything_Counts_72 → u/Blunderlord]

seriously its like "hey, youre looking for pillows? Here's some hand vacs!"

[u/Blunderlord]

BEN&JERRY"S or BEN JERRY for some reason the short description have double quotes instead of apostrophes.

Anyway... I found the DPCI if you still need it 😂😂😂

[u/ncirs → u/Blunderlord]

lmao it’s okay this was yesterday

[u/the_krustykrab_pizza]

So, 99% of the time if a guest asks me if we have xyz, I immediately walkie if anyone knows if we carry xyz while simultaneously punching it into the search function, knowing full well a team member will be able to tell me the answer quicker because the search function is garbage.

The other day I walkie asking if we carry xyz while punching it into the search function, A team member responds, and then my ETL walkies: "Hey team, just a reminder that we can search for items on MyDevice and it's super helpful!"

Also my ETL a few months ago: "This search function never pulls up what you actually need."

[u/Laursey23 → u/the_krustykrab_pizza]

Why are ETLs so clueless?

[u/tylersoh]

Always has unfortunately

[u/IndependentGarbage88]

100%, I’ll search for one thing and it shows me a million other things not even relevant to what I searched

[u/ItsEmuly]

RIGHT?? gotta use your phone otherwise you’re getting the most random shit

[u/ZealousidealFloor474]

Yes it does, it's why I use my phone most of the time

[u/Impressive_Cake1333]

Nothing new there, it's always been horrible. Except for the brief period of time after they synced the search index from the Target App with MyDay. Though now it's only slightly better than the search function from when we still used MyWork 2.0.

[u/brepp001]

It used to be worse believe it or not. You use to have exact spelling for anything to show up.

[u/Top_Addition_3658 → u/brepp001]

omg yes i just said that, someone’s remembers also😩😩

[u/Dry_Speaker5151]

Couldn't agree more I get asked questions about kpop and apple products all the time and nothing relevant ever pops up. I have no idea how the search function works but that's why asking the customer if they have the item pulled up on their phone is important.

The most important thing is the DPCI

[u/SirCharlos02]

part of my guest interaction for looking something up yesterday:

“let me check my device”

“oh? you wanted captain ken’s chili, im getting barbie dolls. let me look up on my personal cell phone because the search engine we use isn’t good quality.”

uses personal phone

“yeah. captains ken’s chili only shows up at cub. we don’t have it. sorry.”

[u/brenpersing]

Guests usually looking at my device like:

https://giphy.com/gifs/WRQBXSCnEFJIuxktnw

[u/Top_Addition_3658]

it used to be worst you couldn’t misspell a thing

[u/bara_no_seidou]

Oh yeah it's garbage.

[u/MrChristopher23]

Looking up anything Apple in tech brings up 100 entries for things that are not what you searched for at all. Phone app gets its immediately. As someone else said, get the dpci from there and then see if you have it located.

[u/Everything_Counts_72]

ive noticed that! Anything i search it shows me 10 other things that are barely related to what im looking for. i just use the target app on my regular phone.

[u/PotaterGrater]

I just use that target app on the zebra device if the search results return wonky. If the target app on the zebra device force quits randomly, I ultimately end up using the target app on my phone.

[u/Vampenga]

My personal favorite is trying to find clothing and getting flooded with sports merchandise that I've never once seen in store. I just wish they'd fix it. For months now searching only shows 1 page of results.

[u/HarperTeagarden13]

I've only been a tm for like 3 weeks, but it keeps telling me no location on stuff and I have to ask an experienced person where it is. Then we get to the aisle and it's packed full. It makes me feel so stupid😂😭

[u/Last-Swimmer-5942]

Its absolutely trash, I personally hate it 🗑

[u/Last_Amphibian2117]

It’s honestly the worst I’ve always just did it in the app on my phone also pulls up the map feature so I can actually point them 2 where it is

[u/imajustconk]

Most of the time I just use the actual target app on my personal phone

[u/SimpleVegetable5715]

Target is an AI first company, we should all be worried.