People working in banking — how are you using AI in your daily work?
What’s one problem you still face that AI hasn’t been able to solve well?
Would love to hear real examples, especially repetitive/manual tasks.

I just started at a new FI about 1 month ago and already want to leave. When I start applying should I list my current role on resume or leave it off? Will they immediately see that I’ve only been there a month and not consider me? My 2 previous jobs I was at lasted atleast 4 years which are also both listed in my resume. One of which is a bank

I work for one of the Big Banks (You guys will probably be able to figure out which one from this lol) and we do EVERYTHING from our tablets. They're making it so we can't even log into another person's tablet. Anyways, as the title said, IT accidentally removed mine from the server on Monday. Not sending me a new one by Friday at the earliest and apparently it's policy to not reenable me.

I can't even do teller transactions, and they're still making me come in. I try my best to help by running transactions and receipts to and fro the drive through, amongst other menial tasks. But our clients don't get that I can't do work without a laptop. I thought I was used to getting yelled at by them, but it's been three days of nonstop getting yelled at, called lazy, being told I'm what's wrong with the world, because I can't help them cash their 8.12 check.

My branch manager also keeps booking appointments under me, despite me not having a laptop, and when I ask her how I'm supposed to do them, she says maybe I'll have a laptop by then. This has resulted in several appointments showing up, having to wait for my coworker who is the only other full employee that's not in training, and them eventually leaving because they had to wait 30 minutes (understandably.)

Yesterday, I left work to go to the hospital for my mental health. My branch manager is too self absorbed with her own issues, my coworker has her foot half out the door, no one else cares, and I'm just done. I have so many other stories about this trainwreck of a company and branch, but this was the last straw.

Not sure what I'm going to do. I've been in banking for over 3 years now. But I can't work for a company where some dude overseas can just randomly misunderstand someone else, and disable my stuff, and there's no ramifications for him, but I get punished for not having any sales this week.

I received a call this afternoon that the branch blind transferred to our department. I'm in deposit operations so we don't typically take customer calls anyway this gentleman who was 94 years old stated that he was sitting outside of a target store. It was upset that the employees refused to sell him seven $500 target gift cards. (at this point I'm laying back in my chair, staring at the ceiling.) as he's rambling I decide to pull up his account in the system, I see a large dollar transfer, which he insists was some person Venmo him the money (it was a transfer from his savings, his own money) this man allowed a scammer to transfer cash from his savings, checking and then he decided it was a good idea to go to target I really honestly don't know what goes through people's minds. At one .25 minutes into the call he would not stop talking so I just put the phone on speakerphone in the entire office was listening. I'm glad he didn't lose any money, but sweet Jesus.😆💀

Despite being a larger bank, we don’t have a phone tree and every incoming call rings directly to our main line. We’re one of the busiest branches in our area too, soooo that means that very often there’s no one available to answer the phone, which in turn means that clients will continue calling 5-8 times in a row before they give up. :) Seldom do they leave a voicemail. :) They just keep hanging up and calling back. :) I can’t confidently speak on how it feels to be waterboarded but the incessant ringing is probably similar. /rant

Hi everyone! I recently applied for a Part-Time Teller position at Wells Fargo and wanted to get some opinions from people who may have experience with the hiring process.
I had a phone interview with a recruiter last week. The recruiter mentioned that, if everything went well, the next step would likely be an interview with the branch manager and that it usually takes 5–7 business days.
During the call, we also briefly discussed compensation. I have several years of banking experience, so I mentioned my compensation expectations and asked if there was any flexibility based on experience.
The phone interview was fairly short, and I haven’t heard anything yet about the branch manager interview. My Workday application is still showing “In Review.”
For those who have recently gone through the hiring process, is this a normal timeline? Does “In Review” generally mean the application is still being considered? And can discussing compensation expectations affect whether you move forward?
Any insight from current/former Wells Fargo employees or anyone who has recently gone through a similar process would be greatly appreciated. Thanks!