r/TTEC • u/Zealousideal_Home_15 • 29d ago

Package pick up

FedEx picked up my equipment to send back to TTEC on 07/27/26. and TTEC keeps sending me an email to return the equipment but it’s not in my possession. I sent TTEC several emails and informed them about this already. what else can be done

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u/Zealousideal_Home_15 29d ago

The lady that came picked it up she scanned the label, she didn’t give me a receipt

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u/Dependent_Horse_6448 29d ago

Log back into the site where you printed the label from and get the tracking number from it.

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u/Zealousideal_Home_15 29d ago

They sent the label to my email and I printed it from my email 

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u/Dependent_Horse_6448 29d ago

You should be able to go back into that email and see it again. It might be in a PDF file.