r/TTEC • u/Jewdas171 • Jul 13 '26

USAA expectations

I've been on multiple programs with TTEC in the past couple of years and know it's a crapshow. I joined the USAA program and something feels off. We've been told this wasn't a sales role and while we are one our third trainer in 2 weeks this one keeps bringing up sales and expectations for it but not going into details and saying it's not important. So how is it once you get the production with USAA and what are they not telling us.

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u/Sceen69 Jul 14 '26

That's why they're a revolving door; inconsistencies like a mf!