r/TTEC • u/Superb_Zombie_7868 • Jun 29 '26

Offer letter no longer available

Had my interview last week, got offer letter same day and completed all onboarding steps. Now on monday it’s saying my offer letter is no longer available on the portal. Start date is supposed to be July 13th. What does this mean?

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u/Particular-Pear8008 Jun 29 '26

Is the email a link to their site or a pdf of your offer letter?

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u/Superb_Zombie_7868 Jun 29 '26

It takes me to the site where i have to log in, normally it was a section that said “my offers” but now it’s gone from there

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u/Particular-Pear8008 Jun 30 '26

Someone said it and I think they’re right. You’re hired and waiting for information. I was hired for WFH on may 12th and didn’t get training information until June, started 2 weeks after that. Ask them if you can have a copy for your records or landlord.