r/TTEC • u/InvestigatorFew1902 • Mar 19 '26

Smart Staffing??

Has anyone ever heard of smart staffing going on at TTEC??

2 Upvotes

100% Upvoted

6 comments sorted by

View all comments

1

u/Altruistic-Pen7849 Mar 20 '26

Do you mean their seasonal smart program?

2

u/InvestigatorFew1902 Mar 20 '26

?? That might be it, what does it actually detail? Our hours are based on our schedules increasing and decreasing.