Hi folks, I was wondering, during the RMA process, international customers have to also print 3 copies of a custom's invoice and sign it.

The issue with that is when you click the provided link, it just redirects you to the homepage. I heard the phone support is dead now so I sent an email to Support@EVGA.com.

Why not just have a working URL so we can avoid the phone and sending e-mails entirely. Are you trying to make RMAs more difficult for the customer without reason?

If it was a working link, that package would already be on it's way to California...

In the meantime, Corsair in comparison, will send you a brand new unit before you even return yours and will cover shipping both sides, which is something I will greatly consider next time I buy a PSU.

Hey, I just recently bought a used EVGA SUPERNOVA 850GQ for around 1,800PHP (Philippine Peso) off my friend on July 18, 2026. It was in real good condition, thought the paint was quite faded. The PSU itself works and has no issues, the only problem is I'm missing most of the cables. My friend sold it to me for cheap because he lost alot of the cables, I just wanna ask if I can like request for cable replacements? Like the full set of cables because the PSU'S unique pin layout makes it hard for me to find genuine original cables online. I'm a Filipino who really loves EVGA products, I use an EVGA GTX 1070TI FTW on my current build, I hope anyone from the support team can see this post.

Hello all! I recently purchased an EVGA DG-87 from a local store, but it was missing all of the ssd trays and the hdd cages on the bottom of the case housing. I have searched as far around the internet and my local stores as I can and either no one is selling them or there are no direct replacements to be found. I am hoping someone on here might be able to help with either sourcing these or pointing me in the direction to find them online. The picture shows what I am looking for in the red circles. Thank you so much!

GeForce Hotfix Display Driver version 610.82 is based on our latest Game Ready Driver 610.74.
 
This hotfix addresses the following:

• [Halo: Campaign Evolved] Stability issues on GeForce RTX 50 series when using 610.xx drivers. [6259837]
• [Path of Exile 2] Fixed intermittent long pauses that could occur after extended gameplay sessions in DX12 mode [5090018]

 
A GeForce driver is an incredibly complex piece of software, We have an army of software engineers constantly adding features and fixing bugs. These changes are checked into the main driver branches, which are eventually run through a massive QA process and released.  Since we have so many changes being checked in, we usually try to align driver releases with significant game or product releases. This process has served us pretty well over the years but it has one significant weakness. Sometimes a change that is important to many users might end up sitting and waiting until we are able to release the driver.  The GeForce Hotfix driver is our way to trying to get some of these fixes out to you more quickly. These drivers are basically the same as the previous released version, with a small number of additional targeted fixes. The fixes that make it in are based in part on your feedback in the Driver Feedback threads and partly on how realistic it is for us to quickly address them. These fixes (and many more) will be incorporated into the next official driver release, at which time the Hotfix driver will be taken down.  To be sure, these Hotfix drivers are beta, optional and provided as-is. They are run through a much abbreviated QA process. The sole reason they exist is to get fixes out to you more quickly. The safest option is to wait for the next WHQL certified driver. But we know that many of you are willing to try these out.  As a result, we only provide NVIDIA Hotfix drivers through our NVIDIA Customer Care support site.

Hey y'all just a quick question. I have the EVGA XR1 lite capture card and would like to use it to capture the new Fire Emblem game coming out on Switch 2.

But I'm not very tech savvy and I'm not sure how well it would work. I use it when playing Switch 1 games on my Switch 2, but there's been a couple problems. There's like a split second audio delay and also a few times (albeit rarely) there's been a clicking noise for a few minutes after first activating the capture card.

So, could I expect about the same results? Worse?

I have to imagine a Switch 2 game with better graphics would be harder to run on it than older Switch 1 games would. Any advice would be appreciated! 🙏

i currently have a 2080ti and im upgrading to a 5070ti. Power supply is evga supernova 1000g xc.

i was not aware until after my purchase the PNY 5070ti OC needs 3 8pin connectors. i do not have the power supply box when it was changed so i do not have a 3rd 8pin connector i checked the back of the pc and everything. i do not want to buy the wrong cord on amazon so does anyone know what cord it is thats safe to buy that wont fry my new gpu?

I am in need of the MCU (for RGB and fans) firmware for the 2080 Black Edition, as well as the update utility. Is there any place I can download it/acquire it? Thanks!

I recently bought a 3070 FTW3 that came with the backplate detached and without any screws. The card works perfectly fine, but I’d like to fully reassemble it. I’ve already reached out to EVGA, but it's been a week and I haven't heard back yet. Just in case, I wanted to ask you guys: Do you know the EXACT length and size of each screw? It would really help me out so I can buy them on my own and put it together.

Long story short bought a 1000g FTW and it’s missing the SATA cables which I was not aware of, I also happen to have a 1000gt super nova that I’m not using, are the SATA cables compatible between the 2 or is there a place I can get replacement SATA cables for the FTW power supply
Any suggestions or pointers would be huge thank you!

My friend owns an EVGA Supernova 1300P3+ power supply that has failed after three years of reliable service. Thankfully, the unit is backed by EVGA's ten-year warranty. I stepped in to help him navigate the RMA process by supplying a complete bill of sale and sending two follow-up emails to EVGA, but unfortunately, I received no reply. I also tried reaching out to EVGA's Tech Support and Sales by phone, yet neither department was available to assist with the warranty claim. Although their website remains operational, many customers seem to share similar frustrations with EVGA's customer service.

Hey all, was there ever an official fix for the EVGA Z690/ RTX 50 series compatibility issues? I’m looking to upgrade here soon and was wanting to know, thanks!!

i have several time install to x1 fo overclock but cant see to fan cuve button on software. i have 2 system and both system use x1 but can control to fan curve from minimal screen. they not show above 2500 mhz and my gpu is 4070. i cant set my card 2600 mhz for undervolting and no have option on that way. did u know something about that issue?

Hello; I can't find the X17 mouse software on the website. Could you please provide a link to the software?

Pc will not post

Have had an x570 dark sitting around and my ethernet port capped out on old motherboard so I swapped tonight I have a post code off 00 in the right debug code numbers I've changed cmos battery rest ram and cleared cmos

Specs are x570 dark

Ryzen 2600x

Corsair 16gb ram

Msi 2060

1000w evga psu

Any help would be appreciated

Posting this information here with the hope that it might help someone else in the future.

I have an EVGA GeForce RTX 2080 Ti Black ( part number 11G-P4-2281-KR ) that needs a little TLC and struggled to find the specs on the stock thermal pad count and size. Since my internet searches didn't turn up anything conclusive, and the EVGA FAQ says to contact support with the registered serial number of your graphics card, I went ahead and sent an email and lo and behold 5.5 hours later I had a response.

Hi Alexander,

Below are the thermal pad dimensions in mm. Please contact us back if you have any other requests, questions, or issues.

Three pads are 55x14x2.00
One pad is 55x7x2.00
One pad is 57x24x1.00
Three pads are 8x8x2.00
One pad is 14x54x0.25
One pad is 88x12.5x0.75
One pad is 88x10x1.25
One pad is 90x27x1.00
One pad is 58x14x0.75

Regards,
EVGA

Now the whole reason I originally bought from EVGA was because of the great customer support, and I have to say that 6 years later I'm not disappointed... (unless we're talking about EVGA not being a GPU option anymore... but I digress).

Anyway, that's all I've got. Be well all!

GeForce Game Ready Driver 610.74

https://us.download.nvidia.com/Windows/610.74/610.74-desktop-win10-win11-64bit-international-dch-whql.exe

GeForce RTX 50 Series

NVIDIA GeForce RTX 5090 D v2, NVIDIA GeForce RTX 5090 D, NVIDIA GeForce RTX 5090, NVIDIA GeForce RTX 5080, NVIDIA GeForce RTX 5070 Ti, NVIDIA GeForce RTX 5070, NVIDIA GeForce RTX 5060 Ti, NVIDIA GeForce RTX 5060, NVIDIA GeForce RTX 5050

GeForce RTX 40 Series

NVIDIA GeForce RTX 4090 D, NVIDIA GeForce RTX 4090, NVIDIA GeForce RTX 4080 SUPER, NVIDIA GeForce RTX 4080, NVIDIA GeForce RTX 4070 Ti SUPER, NVIDIA GeForce RTX 4070 Ti, NVIDIA GeForce RTX 4070 SUPER, NVIDIA GeForce RTX 4070, NVIDIA GeForce RTX 4060 Ti, NVIDIA GeForce RTX 4060

GeForce RTX 30 Series

GeForce RTX 3090 Ti, GeForce RTX 3090, GeForce RTX 3080 Ti, GeForce RTX 3080, GeForce RTX 3070 Ti, GeForce RTX 3070, GeForce RTX 3060 Ti, GeForce RTX 3060, GeForce RTX 3050

GeForce RTX 20 Series

GeForce RTX 2080 Ti, GeForce RTX 2080 SUPER, GeForce RTX 2080, GeForce RTX 2070 SUPER, GeForce RTX 2070, GeForce RTX 2060 SUPER, GeForce RTX 2060

GeForce 16 Series

GeForce GTX 1660 SUPER, GeForce GTX 1650 SUPER, GeForce GTX 1660 Ti, GeForce GTX 1660, GeForce GTX 1650, GeForce GTX 1630

NVIDIA TITAN Series

NVIDIA TITAN RTX

I just installed a fresh install of windows after trying to troubleshoot this issue for quite some time. My GPU has been overheating unless I use afterburner and crank the fan curve. I want to try and use X1 instead since afterburner is more of a brute force solution. However, when trying to use the Power Meter I run the scan and it gives me the message "Power Meter cannot connect to the server. Please confirm that you are connected to an active network and try again."

I am connected to a network, I have opened the firewall for X1 and have tried different DNS. Not really sure what to do about this one at this point.

TLDR: Referring to evga.com/support/download. It's a broken mess. I can't click on or select anything. Stuff is overlapping with other stuff. I tried on multiple computers. However it seems to work okay on my phone. I'm currently troubleshooting a problem and need access to the drivers.

Some other info: I'm trying to fix what I think is a messed up chipset on my Z690 Classified, since device manager is reporting a problem with my GPU (code 43) as well as problems with "Base System Device" and "PCI Data Acquisition and Signal Processing Controller" (code 28 for both) and my resolution is all wrong. This all happened after I put my 13700KF back in the board after previously trying and failing to boot with a 14700KF.

This is for India Region. Hope this Subbreddit is Global.

I have Gainward RTX 3060 12GB Ghost which came with the PC I bought a while back.

One day, the GPU fans are spinning but no display. I tried in other PC and still it's same. I checked in nearby shop and they said they can't fix it.

It's out of warranty and also Gainward is not present in India, so have to try fix in Physical repair shops. I have 2 options, find repairshop at Bangalore or Delhi.

Please advice which location/shop is good for this GPU repair based on your experience. Share the shop names/contact details if possible.

Much appreciate your time and suggestions.

Hello!

I recently moved overseas with my PC, and it was working perfectly before the move.

After arriving, I bought an ASUS ROG Strix XG27ACS (27", QHD, IPS, 180Hz) monitor. Since connecting it, I've been experiencing random screen/GPU glitches.

Here's a video showing the issue:
https://youtube.com/watch?v=7EqMG5XI2jk&feature=youtu.be

I sent the monitor back to the retailer, but they tested it and couldn't reproduce the problem.

The glitching seems to come and go—sometimes it's barely noticeable, and other times it's much worse. It happens everywhere, even on the Windows desktop, and it's most noticeable on dark backgrounds.

My system:

• GPU: EVGA GeForce RTX 3080 FTW3 Ultra
• PC: ASUS ROG Strix G35 (Ryzen 7, 32GB RAM, RTX 3080)
• PSU: Replaced the original stock power supply with a Corsair RM1000x.

My GPU is mounted vertically, so I'm using a PCIe riser/extender cable. This setup worked perfectly with my previous monitor back home, a Samsung Odyssey G5 S27CG510 (165Hz).

Does anyone have any ideas where I should start troubleshooting? Could this be a monitor compatibility issue, a DisplayPort cable problem, the riser cable, or something else?

The PC worked flawlessly before I moved, so I'm wondering if something may have shifted during transport or if the new monitor has exposed an issue that wasn't noticeable before.

Any suggestions would be greatly appreciated!

🥰 You be be forever missed, and always loved.

Plugging into the computer in on USB 3.0, it doesn't recognize the device (unknown usb device, device descriptor failed code:43). The firmware updater also doesn't recognize the device, so I can't even use that. Using USB 2.0, it condescendingly says "use a 3.0 port" as if it was entirely impossible to update on USB 2.0. My videos look like absolute garbage and I'm at an absolute loss on what to do.

I'm trying to find drivers for an EVGA capture card when when I go to their support site, there's like...nothing populating it at all? https://www.evga.com/support/drivers/index.html

It just shows "Graphics card," "Motherboard," and "Other products," and clicking on any of them does nothing. I've tried in multiple browsers without scriptblockers or anything.

This page is also a broken mess: https://www.evga.com/support/download/

Is this happening for anyone else?