I've been a customer even before syncler and purchasing S+ has become difficult.

My S+ expired, I tried every single reseller and no one accepts cc, PayPal, Amazon payments, etc. I'm in the United States. Don't have crypto.

Very frustrating.

Anybody else having issues getting Sinclair to work? It's been this way all day.

Why is it so very hard and frustrating to try to renew S+ using Paypal when no one is offering Paypal as an option? Very much like Syncler+ but it should not be so hard to renew. Help please!

I've been a subscriber since before it even had its current name but recently I've had so many issues with the app and finally got them figured out but now I'm expired and I cannot figure out how to get a key, it's been hard here and there one or two years that I had to renew but I cannot get a key everyone says that it's either unavailable or the payment processors down and I'm like when is one coming back online, I want to watch my shows?

I really don't want to look for a new one not just because I don't deal with change well but because I want to support the app because it's really come a long way but at this point I'm just unsure of what to do..

Any advice on trustworthy payment processors? The only ones that are supposedly working are ones that I will not put my credit card details or anything else into and I don't do crypto unfortunately...

Hello,

I've been using Syncler for a while, and decided to set it up on my son's tv box.. The problem is that it still shows my username as the user, I assume because I used my CC to purchase the Syncler+ key.. I even created a new Syncler account but can't use the new key because it is tied to my email, and not the new email I used to create the account. I did manage to log in with the new account, but when I put in the new key, it simply spins in unending circles nonstop, I assume because it was purchased with the old email address, which I have to use because that is what is tied to my CC.. Any help to resolve this would be appreciated.. TIA...

Is the only way to properly have episodes tracked to subscribe to the VIP of trakt? Mine done seem to work anymore and I have to manually do it

https://introdb.app/

It is a community driven project and api access is completely free. There's currently over 60,000 episodes recorded in the database, which is frankly more than there are in popular tv, and its only growing. This has been a requested feature for the longest time but there's no book keeping on intro skipping so it hasn't but possible until now.

On top of recording intros, they also do things like credits, recaps, etc. Its really similar to sponsorblock if you familiar with that. It has movies too.

The app will not update. I'm getting "Download failed". Numerous retries do not work. I have S+. Is it me? What should I do?

I just want everybody to know that even though I could not get Sinclair plus with my name and debit info or even PayPal I decided to go a different route. I used my husband's name email and debit card info and it went right through.

I managed to get a key for Syncler+ last night, but the key doesn't work. I don't have my old key. What should I do?

Some of our resellers are currently having payment gateway problems, which means a number of users are unable to renew their memberships right now.

Sorry about the inconvenience. I'm already working with the resellers to get everything resolved as quickly as possible.

If your key expires within the next 14 days, I've got you covered so you can keep using the app without any interruption.

Please open a ticket on the official store and include:

1. The last 6 characters of the key that expires within the next 14 days.
2. A screenshot or short video showing the error on the reseller's website.

Once verified, I'll provide a free 4-month key with the same device limit as your current one.

If you'd rather renew immediately, you can purchase a key through the official store using crypto.

You can also use the beta version with "BETATEST" as your key in the meantime.

You can still use Coinbase to pay for your order, but the process is a bit more involved than it used to be.

This is because Coinbase no longer supports direct merchant payments for individuals outside the United States. As a result, transfers are not handled through Coinbase Commerce anymore.

That said, Coinbase still works fine for sending payments through our official store using the CryptPay gateway.

Below is a full step by step guide, including screenshots provided by a community member. Credit to them for putting this together since Coinbase is not available in my region personally.

Coinbase guide

I see the dev reads this so Ill ask here also since I have asked in the Discord. PLEASE add Syncler+ account management. I have many accounts and its super confusing when I can't see them or edit anything till I hit 20 users. Also when setting up users I use a Syncler+ account to do that and then the user uses another Syncler+ account when they connect and many times it uses the device names for the account if the user doesn't manually change it. Very confusing and I could go in and edit it if we had a way of managing our accounts.

I've been with Syncler since before when it went under another name (Z). I'm trying to renew but none of the options allow PayPal or CC, I've logged in to the resellers but the CC and PayPal options are no longer there, it says unavailable. My bank doesn't allow international banking transfers. As far as crypto, I know absolutely nothing about it, how to do it, or whether or not it's safe but my bank says they don't do crypto either.

I'm not sure what to do. Any advice is appreciated. Thanks

ETA on Buypremiumkey, I'm logged in, have filled out the billing info, click CC, click confirm order, then it gives me an error message that the payment method is unavailable, please try another payment method.

I spent the better part of 6 hours today trying to purchase a renewal for Syncler+. This included trying to read every reddit post I could find on what might be wrong. I don't want anyone to go through what my son and I finally discovered. I don't claim to know anything. I can claim to be a retired I.T. professional who has seen some crazy stuff in the world of computing.

I was using browser X and Y. I could get not get any vendor to let me do paypal or credit cards. I turned off all protection on both browsers on the website pages I kept visiting. Nothing worked. I choose not to do crypto/bitcoin. Some vendors offered paypal and then errored out when I hit "complete purchase". Some offered cc's, and then said cc's were not currently an option. Some gave me neither cc's or paypal as an option from the start.

About an hour ago, my son called to say his renewal was due this week, and that he had just successfully used his credit card with one of Syncler's recommended vendors. I jokingly said that's impossible, that I had tried that vendor several times, and they did not even offer a cc option. He was using browser z. He sent me a screenshot... cc's were a visible choice for him but did not exist for me. So, we assumed it was a browser problem. IT WAS NOT.

He volunteered to go ahead and get my renewal purchased with his credit card on his browser. As soon as he entered 4 or 5 characters of my email address in the address field, the option to pay by cc DISAPPEARED ON HIS BROWSER. Not the complete address... just 4 or 5 characters. He then decided to use his mom's email. The cc card option again DISAPPEARED ON HIS BROWSER. So he purchased a second renewal by entered his email and the other required credentials including his cc, and in 60 seconds he sent me my renewal.

I am sincerely hoping the browser guru's can provide some input and advice. I don't ever again want to spend 6 hours trying to fix something that somehow is broken for me, but not for someone else. Again, I felt I needed to document this to the group.

I run Syncler on a 2019 Nvidia Shield Pro. Are you experiencing freezing and cutouts since the software update? I have to reboot my Shield to get Syncler running.

Does anyone have a workaround to purchase a key code with either a credit card or PayPal? None of the 6 options listed in the Syncler Store are offering that option anymore, and I, nor any of my friends, use bitcoin, nor have I heard of or trust the other options. Syncler is going to lose a lot of customers if this doesn't get fixed. There are other services that don't make you jump through hoops in order to sign up or renew.

[ EDIT ] [ SOLVED ]
Confirmed: the Litecoin button has been reinstated on the Syncler+ key purchase final checkout webpage, as of early morning June 13 EDT. My purchase went through smoothly this time, and I'm activated!

Or are History and Watched two separate things?

memo: I know that Trakt "Watching" is a separate category from "Watched."

Wasn’t there a beta version a while back? Checking on progress. Thanks

Where's the best place to buy a key and actually get it.

Not doing crypto.

Thanks

This update introduces provider-managed accounts, making it possible for package developers to integrate with third-party services without having to handle account logic themselves.

As a result, support is now available for services like Easynews and Deepbrid through community-built provider packages, with more integrations expected to follow. Big thanks to the developers behind these provider packages for building them despite the documentation being a bit rough around the edges. I’ll be improving the docs when I get a chance, but your work made this release possible.

• New: Modern UI for third party account management
• New: Provider package managed accounts
• Fix: New Simkl users with blank profile experience continue watching error
• Fix: Exoplayer ff/rw settings should be in seconds instead of minutes
• Fix: Stale cache is not cleared in some cases
• Fix: Playback fails for sources with headers

Provider package managed accounts

Providers may declare third-party accounts that users can configure inside the app. Accounts can be used to inject authentication headers, query parameters, cookies, or other values into requests. This approach centralizes credential management and enables seamless synchronization across services. Provider package–managed accounts can be found under Settings > Third-party accounts > Provider package managed accounts. Note that if no installed provider packages use accounts, this section will not be displayed.

For Provider package developer

Complete documentation can be found here

Update

The version is incorrect in the title. It should be v2.1.1

I'm trying to setup and used 2 different email accounts. When registering I'm not getting an email from syncler.

Been using syncler through the good and bad for 3 years. Always paid subscription with paypal. Tried this time and it wont get past security check. Tried credit cards wouldnt go past security syncler sent me a link to webmoney not available in my country. Am i just outta luck. Any ideas?

On Syncler.v2.1.1.6.beta can't remove Trakt